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splWow64.exe High Memory Usage Server 2012 R2 RRS feed

  • Question

  • Hi.

    I have a Virtual Machine running Server 2012 R2 that accepts multiple print jobs from several devices, the splWoW64.exe, does not release the memory once a print job has completed.

    I've tried adding the following Registry but this too did does not help:

    https://support.microsoft.com/en-za/help/2856657/splwow64.exe-process-does-not-end-after-a-print-job-finishes-in-windows-8-or-windows-server-2012

    Once the memory on the VM reached just over 90% the user profile (Profile A) becomes unresponsive, I would need to logon with a different user account ( Profile B), in Task Manager, kill the user profile and login with Profile A again.

    As a temporary workaround, we installed our printing application on a bare metal machine, and this is running without any issues.

    Please let me know if you need more information to diagnose this problem.

    Kind Regards

    Nathan Hiemand

    Thursday, January 19, 2017 12:08 PM

Answers

  • Probably best to repost in a more appropriate forum, this one's for Virtual Server 2005.

    General 2012 Server forum is here: https://social.technet.microsoft.com/Forums/en-US/winserver8gen/threads

    Also, if your VM is running under Hyper-V, you could try posting there.

    But, you should include RAM on the VM vs RAM on the bare metal machine, number of CPUs, etc.

    Friday, January 20, 2017 12:40 AM
  • Thank you SMjain
    Friday, January 20, 2017 8:57 AM

All replies

  • Probably best to repost in a more appropriate forum, this one's for Virtual Server 2005.

    General 2012 Server forum is here: https://social.technet.microsoft.com/Forums/en-US/winserver8gen/threads

    Also, if your VM is running under Hyper-V, you could try posting there.

    But, you should include RAM on the VM vs RAM on the bare metal machine, number of CPUs, etc.

    Friday, January 20, 2017 12:40 AM
  • Thank you SMjain
    Friday, January 20, 2017 8:57 AM