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    Why does my computer require a HDD password at start up.  This started happening after an automatic update went in. How can I turn it off. I have the password. I have windows 7

    Sunday, February 13, 2011 3:18 AM

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    Hi,

     

    Since you have the password, I suggest using it to boot into system and performing a System Restore. If you use Bitlocker, you need to suspend it and then load updates or make changes.

     

    Best Regards,

    Niki

    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vivian Xing Tuesday, February 22, 2011 7:34 AM
    Tuesday, February 15, 2011 9:58 AM

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    Hi there,

    What is the detail required information that you see when the your computer starts up?

    Did you enable BitLocker Drive Encryption on the problematic HDD?

    Scorprio

    TechNet Software Assurance Managed Newsgroup MCTS: Windows Vista | Exchange Server 2007 MCITP: Enterprise Support Technician | Server & Enterprise Admin | System Architect
    Sunday, February 13, 2011 6:39 AM
  • Question
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    Hi,

     

    Since you have the password, I suggest using it to boot into system and performing a System Restore. If you use Bitlocker, you need to suspend it and then load updates or make changes.

     

    Best Regards,

    Niki

    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vivian Xing Tuesday, February 22, 2011 7:34 AM
    Tuesday, February 15, 2011 9:58 AM