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how to know if email opened? RRS feed

  • Question

  • Hi all

    I have more than 300 mailbox in exchange 2007 SP3 environment.

    Is there a way to send an email and get a feed back of how many users opened that email?

    OR can I enforce the "request a read receipt" for the email without requsting users' permission?.

    Thanks

    Ayman

    Tuesday, May 29, 2012 8:15 AM

All replies

  • Hi,

    If they are all using outlook means try to enable read receipt for all through GPO. These may help you.

    http://office.microsoft.com/en-us/outlook-help/get-delivery-and-read-receipt-confirmations-HP010080428.aspx

    http://www.howto-outlook.com/howto/policies.htm


    Kottees : My Blog : Please mark it as an answer if it really helps you.

    Tuesday, May 29, 2012 9:08 AM
  • Hi

    Thnak you for your response.

    but i need it only for specifc emails not all emails.

    is there a privllage or permission that can be assigned to enforce the "read recipet"?

    Thanks

    Ayman

    
    Tuesday, May 29, 2012 9:17 AM
  • the admin  privilege is enough to force the GPO.

    through you enabled read recipient it will only work when the sender is requesting for it. 

     

    Kottees : My Blog : Please mark it as an answer if it really helps you.

    Tuesday, May 29, 2012 9:23 AM
  • On Tue, 29 May 2012 08:15:41 +0000, --Ayman-- wrote:
     
    >I have more than 300 mailbox in exchange 2007 SP3 environment.
    >
    >Is there a way to send an email and get a feed back of how many users opened that email?
    >
    >OR can I enforce the "request a read receipt" for the email without requsting users' permission?.
     
    Send the message with a "Voting button". Tell people to acknowlege the
    message by clicking the appropriate button and you can track who
    acknowleged the receipt of the message.
     
    Or you can write your own code to use EWS and visit every mailbox
    looking for the message and then record it's "read" status. What
    you'll do about people like me that read the message in the reading
    pane and then delete the message is up to you. Did I read the message?
    Yes. Can you tell I did? No.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    • Proposed as answer by Castinlu Wednesday, May 30, 2012 7:18 AM
    • Unproposed as answer by --Ayman-- Thursday, May 31, 2012 5:12 AM
    Tuesday, May 29, 2012 9:55 PM
  • I dont want this feature to be available for all users, only specific acconts should have the ability to force the "read recipet" is this possible through GPO.

    Or Any other Ideas??!!

    Thanks

    Ayman

    Thursday, May 31, 2012 5:11 AM
  • hi,

    I think it can be done. You can create a OU and then add those users that you allow them use the feature into the OU. Link the GPO to the OU.

    hope can help you

    thanks,


    CastinLu

    TechNet Community Support

    Thursday, May 31, 2012 6:13 AM
  • Hi castinlu

    your suggestion to create an OU is for the recipient side,

    and I am asking for the admin account side to have and option or a way to send an email and to get "read recipets" without user interaction.

    Thanks

    Ayman

    
    
    
    
    
    
    Thursday, May 31, 2012 8:50 AM
  • I don't think what you're trying to achieve is possible.  Send an email, even if an admin sends to normal users, it's down to the users to respond to the read receipt, if they read the message and dont want to send the read receipt reply, then thats it, you can't have a GPO to to enforce a read reciept reply for these users for certain messages.

    Wont work.


    Sukh


    • Edited by Sukh828 Thursday, May 31, 2012 10:44 AM missed the 't after the can
    Thursday, May 31, 2012 9:47 AM
  • Hi Sukh828

    My understading is the GPO admin. template is only have 3 options :

    1. always send

    2. ask before sending

    3. never send

    as shown in the this screen shot.

    Plz explain how a GPO could be enforced for "Certain messages" as you said.

    Thanks

    Ayman

    
    Thursday, May 31, 2012 10:38 AM
  • Hi

    Sorry, it's exactly that what I'm saying, missed the 't after the can.

    Hence why I say it wont work


    Sukh

    Thursday, May 31, 2012 10:44 AM
  • Any other Ideas???!!!
    Monday, June 4, 2012 10:06 AM