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Can't save project in Project Professional 2007 RRS feed

  • Question

  • Hello,

    I'm having an issue where a PM can't save a project in Project Professional 2007.  Our environment also consists on MSPS 2007 and SQL 2008.

    The error he receives when trying to save is this:

    I tried following the advice at the bottom to save it as an MPX file, but there's no option for an MPX file, just MPP and MPT. 

    Something else that is also odd about this project is that it's always checked out, regardless of whether I check it back in using the "Force Check-in Enterprise Objects" on MSPS 2007.  The only way to remove  it being "Checked Out" is to clear the cache but that still doesn't fix the above issue.

    Also, I wasn't sure if I should post this under Project Professional or Project Server as they're all connected...

    Any help would be greatly appreciated!

     

    Thanks,

    Andre

    Tuesday, January 17, 2012 4:56 PM

Answers

  • Andre --
     
    Oops, I goofed!  I should have read your original message more clearly.
     
    Your PM can OPEN but the project, but he/she cannot SAVE it.  OK, got it.  Again, I return to my original analysis that this project has become corrupted.  That being the case, your Project Server administrator might try restoring the project using the Administrative Restore feature if he/she has backed up all of the enterprise projects using the Schedule Backup or the Administrative Backup feature in PWA.  If that does not solve the problem, then the only sure way to repair a corrupted project is to save it as an XML file using the following steps:
     
    1.  Open the corrupted project and then click File > Save As.
    2.  In the Save to Project Server dialog, click the Save As File button.
    3.  In the Save As File dialog, click the OK button.
    4.  In the Save As dialog, click the Save As Type pick list and select the XML Format file type.
    5.  Navigate to the folder where you want to save the enterprise project as a local project and then click the Save button.
    6.  Click File > Close and then in the Close dialog, select the Discard Changes option and click the OK button.
     
    At this point, the Project Server administrator should delete the old corrupted project WITHOUT deleting the corresponding Project Workspace (refer to the following FAQ:  Delete an Enterprise Project without Deleting the Project Workspace).  After the Project Server administrator has deleted the corrupted version of the enterprise project, the PM should continue with the following steps in Microsoft Project 2007:
     
    7.  Click File > Open.
    8.  In the Open dialog, navigate to the folder where he/she saved the XML file.
    9.  Click the Files Of Type pick list and select the XML Format file type.
    10.  Select the local project saved in XML format and then click the Open button.
    11.  In the Import Wizard dialog, leave the �??As a new project�?� option selected and then click the Finish button.
     
    The system will create a new project with all of the data from the old project, including task updates.
     
    12.  Click File > Save.
    13.  In the Save to Project Server dialog, enter all of the relevant information and then click the Save button to save the local project as an enterprise project.
     
    At this point, the Project Server administrator will need to continue the steps detailed in the previous FAQ to connect the new enterprise project with the Project Workspace belonging to the old corrupted project.  Hope this helps.

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    • Marked as answer by Andre Janveaux Wednesday, January 18, 2012 4:40 PM
    Tuesday, January 17, 2012 7:14 PM
    Moderator

All replies

  • Andre --

    I cannot see the error dialog you added to your message.  Would you please tell us what the error message says?  Perhaps we can help you.  Let us know.


    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Tuesday, January 17, 2012 5:01 PM
    Moderator
  • Hi Dale,

    I copied and pasted screen print image successfully but I guess when I submitted the question it didn't like it...here's the error message"

    The file cannot be opened.

    -Check that the file name and path are correct.

    -Check that the file format is recognized by Project.

    Project files saved in a version earlier than Microsoft Project 98 can't be opened.

    If your file is from an earlier version, open it in that version, click Save as (File menu), and save in MPX format.  Open the MPS file in the current version of Project.  When you use this method, project data is imported, but formatting is lost.

    Tuesday, January 17, 2012 5:34 PM
  • Andre --
     
    I am very suspicious that you are dealing with a corrupted project, which would certainly generate an error message indicating that the project can not be opened.  If this is the case, I hope your Project Server administrator has enabled the Scheduled Backup feature in the system.  If so, he/she can simply restore the old uncorrupted project over the corrupted project in the Draft database, and then the PM should be able to open the project.  If not, then I suspect the best your PM would be able to do is to go to the Project Center page, click on the name of the project and then copy and paste the task information from there into a new project.  That would be a lot of work, however, and data would be lost.  So, I think that restoring the project by the Project Server administrator would be the best course of action.  Hope this helps.

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Tuesday, January 17, 2012 6:53 PM
    Moderator
  • Andre --
     
    Oops, I goofed!  I should have read your original message more clearly.
     
    Your PM can OPEN but the project, but he/she cannot SAVE it.  OK, got it.  Again, I return to my original analysis that this project has become corrupted.  That being the case, your Project Server administrator might try restoring the project using the Administrative Restore feature if he/she has backed up all of the enterprise projects using the Schedule Backup or the Administrative Backup feature in PWA.  If that does not solve the problem, then the only sure way to repair a corrupted project is to save it as an XML file using the following steps:
     
    1.  Open the corrupted project and then click File > Save As.
    2.  In the Save to Project Server dialog, click the Save As File button.
    3.  In the Save As File dialog, click the OK button.
    4.  In the Save As dialog, click the Save As Type pick list and select the XML Format file type.
    5.  Navigate to the folder where you want to save the enterprise project as a local project and then click the Save button.
    6.  Click File > Close and then in the Close dialog, select the Discard Changes option and click the OK button.
     
    At this point, the Project Server administrator should delete the old corrupted project WITHOUT deleting the corresponding Project Workspace (refer to the following FAQ:  Delete an Enterprise Project without Deleting the Project Workspace).  After the Project Server administrator has deleted the corrupted version of the enterprise project, the PM should continue with the following steps in Microsoft Project 2007:
     
    7.  Click File > Open.
    8.  In the Open dialog, navigate to the folder where he/she saved the XML file.
    9.  Click the Files Of Type pick list and select the XML Format file type.
    10.  Select the local project saved in XML format and then click the Open button.
    11.  In the Import Wizard dialog, leave the �??As a new project�?� option selected and then click the Finish button.
     
    The system will create a new project with all of the data from the old project, including task updates.
     
    12.  Click File > Save.
    13.  In the Save to Project Server dialog, enter all of the relevant information and then click the Save button to save the local project as an enterprise project.
     
    At this point, the Project Server administrator will need to continue the steps detailed in the previous FAQ to connect the new enterprise project with the Project Workspace belonging to the old corrupted project.  Hope this helps.

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    • Marked as answer by Andre Janveaux Wednesday, January 18, 2012 4:40 PM
    Tuesday, January 17, 2012 7:14 PM
    Moderator
  • Hi Dale,

    Thanks again for taking the time to help me out...also, I'm actually the Project Server Admin (among many other things...) !  I recently took it over and I'm just trying to iron out some kinks.

    Doesnt' look like backups were enabled so I enabled just now. 

    I'll try the above steps and get back to you...thanks again!

     

    Andre

    Tuesday, January 17, 2012 8:08 PM
  • Andre --
     
    Good for you, my friend.  Setting up automatic backup in PWA with maybe 3 versions of each project can save you a lot of time on frustration if and when enterprise projects get corrupted.  Let us know how saving to XML works out for you.

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Tuesday, January 17, 2012 8:19 PM
    Moderator
  • Hi Dale,

    Your instructions worked perfectly and the PM is quite happy to have his project back!  Thanks again for all of your help and guidance...I'm learning quite a bit about this new environment.

    I'm sure we'll run across each other again as I'll definitely find other issues which I won't know how to fix!

     

    Thanks again,

    Andre

    Wednesday, January 18, 2012 4:39 PM
  • Andre --
     
    Thank you for your kind comments.  And you are more than welcome for the help, my friend!

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Wednesday, January 18, 2012 8:03 PM
    Moderator