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How to close this error message:can´t connect to exchange server RRS feed

  • Question

  • Our users get this error message.when our colleagues start SFB mobile client on their iphones they get a error message : " can´t connect to exchange server "
    it is normal,because we won´t connect the exchange server with skype for business. the message is confusing.How can we hide this message ?
    Wednesday, February 28, 2018 12:46 PM

Answers

  • Hi,

    If you just have the global policy,please run the Set-CsMobilityPolicy – AllowExchangeConnectivity $false on the SFB management shell.If you want to know more details about this cmd ,you could refer to the following link.

    https://docs.microsoft.com/en-us/powershell/module/skype/set-csmobilitypolicy?view=skype-ps


    Best Regards,
    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.


    Thursday, March 1, 2018 1:52 AM

All replies

  • Hi,

    If you just have the global policy,please run the Set-CsMobilityPolicy – AllowExchangeConnectivity $false on the SFB management shell.If you want to know more details about this cmd ,you could refer to the following link.

    https://docs.microsoft.com/en-us/powershell/module/skype/set-csmobilitypolicy?view=skype-ps


    Best Regards,
    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.


    Thursday, March 1, 2018 1:52 AM
  • Thank you leo,i hava another question,when sign in a account in IOS client,change another account,i cannot sign in,please help me to solve the problem.

    Thursday, March 1, 2018 1:46 PM
  • Hi ,

    Please use the hide advanced options ,add the information like the following screenshot.if you use skype for business online ,please enter the sip address like username@domain.com; if the use skype for business on-premise ,please add the domain\username


    Best Regards,
    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, March 5, 2018 9:35 AM