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No Internet!! Wireless Connects gets an IP address but no page displays

    Question

  • hey guys
    I have a Compaq Presario C700 with Vista Home Edition Installed. I installed avg and malware bytes to clean up my laptop and after the installations i cant go onto internet..wireless shows that it is connected but i cant browse any pages..i do have a valid IP address, i did update the drivers for wireless nic card, i did took it to a different wireless network. I did remove avg & malware bytes still nothing?  i tried turning off firewall.

    Any idea what it could be? Thanks for all helps
    Saturday, November 21, 2009 2:32 AM

All replies

  • There is possibility that Malwarebytes removed components necessary for Wi-Fi access because it has been detected as virus. You should check your PC manufacturer's website and install the latest driver for Wi-Fi.

    Also, note that support for Windows Vista already ended and consider upgrading to Windows 10.

    Thursday, January 17, 2019 2:31 PM
  • Hi,

    Please, provide a log of the third-party anti-virus utility FRST according to the following instruction:
    - Download Farbar Recovery Scan Tooland save it on the desktop.

    Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

        • Run the program by double-clicking. When the program starts, click Yes to agree with a warning.
        • Ensure that Optional Scan is checked "List BCD" , "Driver MD5" and"Addition.txt".

        • Press Scan button to run the tool...
        • It will make a log (FRST.txt) in the same directory the tool is run.
      • The tool will also make a log named (Addition.txt).
      • Please attach it in the following message as a link to downloading from the file storage (e.g. onedrive).



    Avis de non-responsabilité:
    Mon opinion ne peut pas coïncider avec la position officielle de Microsoft.

    Bien cordialement, Andrei ...

    MCP

    Thursday, January 17, 2019 8:46 PM