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Outlook 2013 no longer grouping by conversation

    Question

  • I don't know what happened but my emails in inbox are no longer grouped by conversation. Previously, when I sent an email, Outlook would add that email to the conversation in my inbox.

    After recent Microsoft Office update, Outlook complained about the data file and requested to run the diagnose and recovery tool. I'm not sure but could the update have caused this issue or the recovery tool?

    Anyone having this issue? How to fix?

    Thanks.....

    Wednesday, March 22, 2017 1:30 PM

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