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open save cancel dialog not appearing while trying to open word documents in MOSS 2007 RRS feed

  • Question

  • Hi

    On one of the client machines', the 'open save cancel' dialog does not appear while trying to open the documents in MOSS 2007. Instead the documents open in browser.

    Please let me know the resolution if anyone has faced similar issue.

    • Moved by Xue-Mei Chang-MSFTModerator Thursday, June 14, 2012 2:53 AM sharepoint 2007 issue (From:SharePoint 2010 - General Questions and Answers)
    Tuesday, June 12, 2012 4:35 AM

Answers

  • Hi Kusuma,

    There are may be two reasons caused this.

    1. Some one’s configure make it works.(Document library settings->Advanced->Browser-enabled documents)
    2. This behavior may occur if Internet Explorer is configured to host documents for Office programs that are installed on the computer. By default, Internet Explorer is configured to host documents for Office programs. You can refer to the following link and download the hotfix.

    http://support.microsoft.com/kb/162059

    Thanks,

    Jack

    Thursday, June 14, 2012 3:11 AM
    Moderator