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arrow and hour glass sticking RRS feed

  • Question

  • how do you get your arrow and your hour glass to not stick because it causes my computer to freeze up when i start it up and it  makes my computer move very slow. takes a long time to move to other web pages.
    Friday, July 26, 2013 9:16 PM

Answers

  • Hi,

    Did you make any changes on the computer before the issue happen?

    According to your description, please check the CPU and memory performance to determine which application use too much resource.
    http://windows.microsoft.com/en-in/windows7/view-cpu-utilization-and-other-performance-information

    Then, please try clean boot mode and check the result:
    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista.
    http://support.microsoft.com/kb/929135

    Meanwhile, you can use this tool to scan your system and check if this is a virus-effected issue:
    http://www.microsoft.com/security/scanner/en-us/default.aspx

    If the issue did not occur before, please try to use the system restore, return to the point which did not appear the problem.

    Thanks!

    • Marked as answer by Niki Han Friday, August 2, 2013 6:14 AM
    Monday, July 29, 2013 9:46 AM