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Windows explorer "stopped working" when i always navigate the Control Panel RRS feed

  • Question

  • Hi everyone , the problem i'm facing as per title.
    From the event viewer , what i have got is :

    Faulting application name: explorer.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc60d
    Faulting module name: DUI70.dll , version: 6.1.7600.16385, time stamp: 0x4a5bda05
    Exception code: 0xc0000005
    Fault offset: 0x0003d86a
    Faulting process id: 0xd54
    Faulting application start time: 0x01ca120d978255fd
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: C:\Windows\system32\DUI70.dll
    Report Id: bc6e509a-7e02-11de-b3bc-000129a50609

    Anyone facing this problem or similar problem ? What should i do about it ?
    Thanks.
    Saturday, August 1, 2009 4:49 AM

Answers

  • Hi xcluded, this issue may be caused by the corrupted DUI70.dll file.

    I suggest trying the system file checker to replace this file if it is corrupted.

    1. Click "Start", type "CMD" (without quotation marks) in the "Start Search" box. Right click on the "CMD.exe" file, choose "Run as Administrator"

    2. Copy and paste "SFC /Scannow" (without quotation marks) in the "Open" box, and click "OK".

    hope it helps

    • Marked as answer by Arthur Xie Monday, September 28, 2009 3:58 AM
    Monday, August 24, 2009 5:57 AM
  • DUI70.dll is the Windows Direct UI Engine , so the problem is more likely related to you graphic card drivers would suggest updating your video drivers, disable aero, and run sfc /scannow (you will need to run this in an administrator console).

    • Marked as answer by Arthur Xie Monday, September 28, 2009 3:58 AM
    Monday, August 24, 2009 7:01 AM

All replies

  • Hi xcluded, this issue may be caused by the corrupted DUI70.dll file.

    I suggest trying the system file checker to replace this file if it is corrupted.

    1. Click "Start", type "CMD" (without quotation marks) in the "Start Search" box. Right click on the "CMD.exe" file, choose "Run as Administrator"

    2. Copy and paste "SFC /Scannow" (without quotation marks) in the "Open" box, and click "OK".

    hope it helps

    • Marked as answer by Arthur Xie Monday, September 28, 2009 3:58 AM
    Monday, August 24, 2009 5:57 AM
  • DUI70.dll is the Windows Direct UI Engine , so the problem is more likely related to you graphic card drivers would suggest updating your video drivers, disable aero, and run sfc /scannow (you will need to run this in an administrator console).

    • Marked as answer by Arthur Xie Monday, September 28, 2009 3:58 AM
    Monday, August 24, 2009 7:01 AM