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High CPU Utilization RRS feed

  • Question

  • Dear All,

    I am using HP ProBook 4520s laptop with Windows 7 Professional Edition with Service Pack 1 (Registered windows). I am using this laptop since more than a year and it was working absolutely fine. However now CPU utilization shoots to 100 % without any reason. Sometime Skype takes most of the CPU and sometime task manager and sometimes Outlook or Google Chrome. I have re-installed Windows couple of times but situation didn't get any better. I have antivirus installed and system has been scanned regularly for viruses and no virus found so far. Can you please help me to diagnose this issue to find out the root cause and fix it?

    I will be really thankful for any suggestion,advise on this issue.

    Regards,

    Zaeem

    Tuesday, January 15, 2013 1:16 PM

Answers

  • Hi,


    You can test the issue in Safe Mode. If it works, please try to boot into Clean Boot and check whether this is affected by some applications.


    Regards,


    Vincent Wang
    TechNet Community Support

    Wednesday, January 16, 2013 9:05 AM

All replies

  • Hi ZaeemShirazi,

    please disable all startup Programs from:

    Start ---> Run...  ---> Msconfig  ---> Startup ---> Disable All --> ok --> Restart your computer

    Regards,


    MCT / MCITP / MCTS / MCSA / MCSE / C|EH / CCNA

    Tuesday, January 15, 2013 1:24 PM
  • Hi Rashid,

    I have disabled all startup programs and now monitoring performance. I will get back here if I notice performance issues.

    Wednesday, January 16, 2013 5:20 AM
  • Hi,


    You can test the issue in Safe Mode. If it works, please try to boot into Clean Boot and check whether this is affected by some applications.


    Regards,


    Vincent Wang
    TechNet Community Support

    Wednesday, January 16, 2013 9:05 AM
  • Sure. Thanks
    Wednesday, January 16, 2013 4:13 PM