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Non Genuine window RRS feed

  • Question

  • On around 3rd of A pril 2017, I bought a Laptop Hb probook 64440b, I know it was in Window 7 professional pro,unfortunately a friend had requested me to send some urgent mails since he had left his.After two days, i do say the Computer is coming with pop up-Window is not Genuine and with window 7 Ultimate. I want to do system restore to window 7 professional,but deafeted because,whenever I attempt,window says Can not be started because updates are closed.I need your urgent support.Thank

    Wednesday, April 26, 2017 10:24 PM

Answers

  • Was this a new laptop ? If yes, please check with the manufacturer.

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by arnavsharma Sunday, May 14, 2017 10:43 PM
    Thursday, April 27, 2017 12:55 AM
  • Hi Rashid,

    In my opinion, please send the urgent email to your friend firstly.

    As long as you have the Internet connection, you could send email to friend via web mailbox, regardless of system is activated or un-activated.

    On the other hand, about system becomes Ultimate edition from Pro edition accidently, I have no idea, maybe someone using your PC or you installed some software leading to upgrade. Because Microsoft has stopped selling Windows 7, you can’t activate system by buying license, the only way to get an activated system is asking for help from manufacturer.

    Regards


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, April 27, 2017 1:57 AM

All replies

  • Was this a new laptop ? If yes, please check with the manufacturer.

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by arnavsharma Sunday, May 14, 2017 10:43 PM
    Thursday, April 27, 2017 12:55 AM
  • Hi Rashid,

    In my opinion, please send the urgent email to your friend firstly.

    As long as you have the Internet connection, you could send email to friend via web mailbox, regardless of system is activated or un-activated.

    On the other hand, about system becomes Ultimate edition from Pro edition accidently, I have no idea, maybe someone using your PC or you installed some software leading to upgrade. Because Microsoft has stopped selling Windows 7, you can’t activate system by buying license, the only way to get an activated system is asking for help from manufacturer.

    Regards


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, April 27, 2017 1:57 AM