Missing Window Server 2008 Files - Where do I find these files, they are not on the installation disk! RRS feed

  • Question

  • Help!

    I just purchased a new server with 2008 Windows Server Standard on an AMD x64 system. I had no problems until I did a Windows update and began downloading all the updates.

    When I rebooted the computer the Server Manager will not load. Here is the following error: 18ea3f92-d6aa-41d9-a205-2023400c8fbb. Iran the System Update Readiness Tool.

    The checkSur.log reports the following:

    Checking System Update Readiness.
    Binary Version 6.0.6002.22511
    Package Version 10.0
    2010-12-20 19:32

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store
    (f) CSI Payload File Missing 0x00000000 Policy.1.2.Microsoft.Interop.Security.AzRoles.dll amd64_policy.1.2.microsof..op.security.azroles_31bf3856ad364e35_6.0.6001.18000_none_48d89ecbe3be3a91 
    (f) CSI Payload File Missing 0x00000000 System.Web.dll amd64_system.web_b03f5f7f11d50a3a_6.0.6002.18005_none_af55fa780259351d 
    (f) CSI Payload File Missing 0x00000000 System.Transactions.dll amd64_system.transactions_b77a5c561934e089_6.0.6002.18005_none_cbb902315463727c 
    (f) CSI Payload File Missing 0x00000000 System.EnterpriseServices.dll amd64_system.enterpriseservices_b03f5f7f11d50a3a_6.0.6002.18005_none_8dd4ed8899ecfb4e 
    (f) CSI Payload File Missing 0x00000000 System.EnterpriseServices.Wrapper.dll amd64_system.enterpriseservices_b03f5f7f11d50a3a_6.0.6002.18005_none_8dd4ed8899ecfb4e 
    (f) CSI Payload File Missing 0x00000000 System.Data.dll amd64_system.data_b77a5c561934e089_6.0.6002.18005_none_4cc4aed8a005cbcf 
    (f) CSI Payload File Missing 0x00000000 System.Data.OracleClient.dll amd64_system.data.oracleclient_b77a5c561934e089_6.0.6002.18005_none_ab642a48c8fda0e6 
    (f) CSI Payload File Missing 0x00000000 srmlib.dll amd64_srmlib_31bf3856ad364e35_6.0.6001.18000_none_5e2748731f3ed6d2 

    Seconds executed: 404
     Found 8 errors
      CSI Payload File Missing Total count: 8

    My questions are:

    1. where do I find the missing files?

    2. what location are they copied too?

    Your answers are most welcome. Thank you.

    Monday, March 28, 2011 10:09 PM


  • Hi,


    The files are located in the C:\Windows\Winsxs folder. Basically, all of the components in the operating system are found in the Winsxs folder – in fact we call this location the component store.  Each component has a unique name that includes the version, language, and processor architecture that it was built for.


    To resolve the problem, please take the following suggestions:


    1.     Check the C:\Windows\Winsxs folder to see if the above files there.

    2.     Run the command: SFC /SCANNOW to repair the whole system.

    3.     If you have the same version of Windows Server 2008 installed on another computer, you can try to copy the above missing files from that computer.

    4.     If the issue persists, it is recommended to perform an In-place Upgrade to replace the files. In-place Upgrade is a special upgrade process to repair the system. In-place Upgrade will not affect settings like photos, movies, documents, etc. that are saved on the computer. It won’t require activation again. Please refer to the following site:


    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2


    More reference:


    What is the WINSXS directory in Windows 2008 and Windows Vista and why is it so large?



    Best Regards


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Dale Qiao Monday, April 4, 2011 1:17 AM
    Tuesday, March 29, 2011 5:40 AM