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Empty PST file when exporting PST in Exchange 2007 RRS feed

  • Question

  • I'm trying to export mailboxes to PSTs from an Exchange 2007 server.  I'm using a WinXP 32 bit client to run the command and it runs successfully.  When I open the PST in Outlook 2007 to verify the messages all the PSTs are empty. The mailboxes do have the exchange admin having full access.  Any troubleshooting steps would be greatly appreciated!

    Thanks!

    Wednesday, August 14, 2013 6:25 PM

Answers

  • Hi,

    I recommend you try the following steps to troubleshooting your issue:

    =====================================================

    1.To export data from a .pst file, you must run the Export-Mailbox cmdlet from a 32-bit computer that has the  ollowing installed,please check it:

         a.The 32-bit version of the Exchange management tools

         b.Outlook 2003 Service Pack 2 (SP2) or Outlook 2007

    2.Please check the size of the PSTs, If every PST size is 265KB ,that means export failed , and test setp3

    3.Please run the export-mailbox command on your exchange server with exchange admin account , and check the result.

    http://technet.microsoft.com/en-us/library/bb266964%28v=exchg.80%29.aspx

    Thanks.

    Thursday, August 15, 2013 5:22 AM
    Moderator

All replies

  • Good Evening,

    It seems like there could be an issue with the process itself.

    Please review the article below and use the steps given.

    http://blogs.technet.com/b/exchange/archive/2007/04/13/3401913.aspx


    Dame Luthas | My Blog: http://thelifestrategist.wordpress.com

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    • Proposed as answer by Dame Luthas Thursday, August 15, 2013 3:23 AM
    Thursday, August 15, 2013 2:48 AM
  • Hi,

    I recommend you try the following steps to troubleshooting your issue:

    =====================================================

    1.To export data from a .pst file, you must run the Export-Mailbox cmdlet from a 32-bit computer that has the  ollowing installed,please check it:

         a.The 32-bit version of the Exchange management tools

         b.Outlook 2003 Service Pack 2 (SP2) or Outlook 2007

    2.Please check the size of the PSTs, If every PST size is 265KB ,that means export failed , and test setp3

    3.Please run the export-mailbox command on your exchange server with exchange admin account , and check the result.

    http://technet.microsoft.com/en-us/library/bb266964%28v=exchg.80%29.aspx

    Thanks.

    Thursday, August 15, 2013 5:22 AM
    Moderator