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  •  I have an HP Desktop 1155 with Windows 8.1 installed.  I purchased and downloaded Windows 8.1 Tips and Tricks from the Windows store.  On occasion, it works fine for several days.  Most of the time, when I activate the program, it displays an assortment of topics to view.  Selecting a topic to view results in a black screen with the message "the video failed to play -- try again".  Since there are times when everything works fine and times when that is not true, I can only believe that there is a setting in my computer which gets turned on or off and which allows or denies use of the program.  Obviously, it would be nice to know how to control this setting.  Any and all help would be appreciated.  Thanks
    Tuesday, September 27, 2016 7:05 PM