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Cannot Link Microsoft Account to my Domain Account RRS feed

  • Question

  • Hello I was directed to this site after asking this question:

    http answers.microsoft.com/en-us/windows/forum/windows8_1-files/cannot-link-microsoft-account-to-my-domain-account/f4fd26f0-880e-4195-b168-d2524a64fa43?tm=1422770284864

    As Follows:

    I had my Microsoft Account linked to my domain account and everything was fine. Something happened that corrupted my account and Internet Explorer could no longer download anything. All the help suggestions indicated to remove the account and re-create it. I did remove the account but I did it the wrong way (deleted everything instead of following process). Eventually I was able to remove the account, delete the domain account and then re-create the domain account. Now I am trying to re-link my Microsoft account and I keep getting the following Error:

    "We're sorry but something went wrong. Your Microsoft Account wasn't connected to this domain account. Code 0x80048004e".

    This has become a real problem because I keep my important files on my OneDrive. Any help would be excellent. Thanks.

    Tuesday, February 3, 2015 4:13 AM

Answers

All replies

  • Hi,

    First of all, you can access to Onedrive.live.com to remove the trusted PC for test.

    If no use, access to Account.live.come, then choose Manage advanced security, remove all trusted device.

    After that, try to attach the account again for test.


    Roger Lu
    TechNet Community Support

    • Proposed as answer by Yolanda Zhu Wednesday, February 11, 2015 10:17 AM
    • Unproposed as answer by Dinsdale247 Wednesday, February 18, 2015 6:55 AM
    Thursday, February 5, 2015 1:14 PM
  • Thank you for your reply,

    The links in your post did not work for me. I was however able to find the link Manage Advanced Security and removed all trusted devices. I rebooted my computer and attempted to recreate the link to my Microsoft Account but I still receive the error noted above.

    Thanks!

    Saturday, February 14, 2015 6:33 AM
  • Hmmm... Now when I try to log into the Microsoft Community site I get an error:

    http://answers.microsoft.com/

    "Sign in

    Something went wrong and we can't sign you in right now. Please try again later. "

    What a mess!

    Dinsdale

    Saturday, February 14, 2015 6:34 PM
  • I also can no longer open many of the Microsoft sites and my OneDrive app on my passport can't log in. I keep receiving login errors.

    Update:

    PC - Can use live account for this site (TechNet), outlook.com/onedrive.live.com but not http://answers.microsoft.com/en-us (Login error: "Something went wrong and we can't sign you in right now. Please try again later."

    Passport - can access http://answers.microsoft.com/en-us but OneDrive app fails to login (Login Error: "An Error Occured. Please try again later"). Email seems to work fine.

    • Edited by Dinsdale247 Monday, February 16, 2015 5:51 AM update
    Sunday, February 15, 2015 8:28 PM
  • Well this is great. My Live account is buggered and nobody has any idea what to do. I can't do anything about it because it's some issue with Microsoft services somewhere. Can you even suggest a better forum for this? Can't anyone at Microsoft help me???
    Wednesday, February 18, 2015 6:58 AM
  • Well this is great. My Live account is buggered and nobody has any idea what to do. I can't do anything about it because it's some issue with Microsoft services somewhere. Can you even suggest a better forum for this? Can't anyone at Microsoft help me???

    You might need to try Microsoft Live ID support: http://windows.microsoft.com/en-au/windows-live/id-support

    Or contact Microsoft customer support directly: http://windows.microsoft.com/en-au/windows/contact-support


    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

    Wednesday, February 18, 2015 7:59 AM
  • "We're sorry but something went wrong. Your Microsoft Account wasn't connected to this domain account. Code 0x80048004e".

    Hello,

    Please try this one and see if it works for you:

    http://www.thewindowsclub.com/your-account-wasnt-changed-to-this-microsoft-account

    Let us know if this helped.

    Hope this helps, Good luck :)


    Windows Troubleshooting & How to guides - http://www.kapilarya.com

    • Marked as answer by Yolanda Zhu Monday, March 9, 2015 3:20 AM
    Wednesday, February 18, 2015 10:04 AM
  • Hello DINSdale,

    Do you have resolved your problem ?

    Tuesday, February 24, 2015 9:57 PM