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Bootmrg Missing or Corrupt RRS feed

  • Question

  • Problem Signature:
    Problem Event Name: StartupRepairOffline
    Problem Signature 01: 6.1.7600.16385
    Problem Signature 02: 6.1.7600.16385
    Problem Signature 03: unknown
    Problem Signature 04: -1
    Problem Signature 05: ExternalMedia
    Problem Signature 06: 1
    Problem Signature 07: MissingBootManager
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID:

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    • Moved by Carey FrischMVP Sunday, December 30, 2012 6:04 PM Moved to more appropriate forum category (From:Windows 7 Miscellaneous)
    Saturday, December 29, 2012 8:50 PM

All replies

  • Boot from your Win7 DVD and do a Startup Repair.


    SC Tom

    Sunday, December 30, 2012 8:18 PM
  • Hi,


    According to this situation, I suggest trying the following steps to troubleshoot the issue.

     

    Method 1: Startup Repair from the Windows Recovery Environment (WinRE)

    ============================================

    1. Insert the Windows 7 installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next. 

    4. Click Repair your computer. 

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next. 

    6. At the System Recovery Options Dialog Box, click on Repair your computer.

    7. Click the operating system that you want to repair, and then click Next.

    8. In the System Recovery Options dialog box, click Startup Repair.

     

    Method 2: Rebuild BCD

    ============================================

    1. Put the Windows 7 installation disc in the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next. 

    4. Click Repair your computer. 

    5. Click the operating system that you want to repair, and then click Next. 

    6. In the System Recovery Options dialog box, click Command Prompt. 

    7. Type BOOTREC /FIXMBR, and then press ENTER. 

    8. Type BOOTREC /FIXBOOT, and then press ENTER. 

    9. Type BOOTREC /REBUILDBCD, and then press ENTER. 

     

    Method 3: Use the Windows Recovery Environment (WinRE) to run System Restore

    ============================================

    1. Insert the Windows 7 installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next. 

    4. Click Repair your computer. 

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next 

    6. At the System Recovery Options Dialog Box, click on System Restore.

    7. Follow the System Restore Wizard instruction as usual and choose the appropriate restore point.

    8. Click Finish to restore the system.

     

    Hope this helps.


    Vincent Wang
    TechNet Community Support

    Monday, December 31, 2012 6:17 AM
  • SC TOM! No luck bro.

    If you can fix this! i'll give you 50 or 100 dollars cash in any kind of way you want.

    I am for real. It's very very important.

    I did Windows 7 64 and I did a W7 recovery and repair disk. Same!

    But first! this is what i did and the second thing i did.

    Links:

    1 http://www.youtube.com/watch?v=o_BN5PPald8

    and

    2 http://www.youtube.com/watch?v=s73tDCX3FuY

    P.s. I shouldve done the 2nd first before the 1st one.

    Monday, January 7, 2013 5:15 AM
  • Vincent Wang! No luck bro.

    If you can fix this! i'll give you 50 or 100 dollars cash in any kind of way you want.

    I am for real. It's very very important.

    I did Windows 7 64 and I did a W7 recovery and repair disk. Same!

    But first! this is what i did and the second thing i did.

    Links:

    1 http://www.youtube.com/watch?v=o_BN5PPald8

    and

    2 http://www.youtube.com/watch?v=s73tDCX3FuY

    P.s. I shouldve done the 2nd first before the 1st one.

    Monday, January 7, 2013 5:16 AM
  • Hi,


    You can check the following article to troubleshooting this issue.


    Windows 7 - Startup Repair Infinite Loop Recovery

    http://www.sevenforums.com/tutorials/139576-startup-repair-infinite-loop-recovery.html


    In addition, you can also perform an In-Place Upgrade to repair the system.


    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

    http://support.microsoft.com/kb/2255099


    Hope this helps.


    Vincent Wang
    TechNet Community Support

    Tuesday, January 8, 2013 9:03 AM
  • Hey Mr Wang,

     Thank you so much for getting back with me.. for helping me out. Don't worry.. i wasn't just saying the pay out. I'd pay you if i ever get this up and running because its very very important files on here.

    Anyway! i did the c: and wrote the Dir on there... i don't see anything regarding

    Now you need to find your system drive. Depending on how your system is setup,
    this could be either C: or D:.
    1. Type C: and press <ENTER>.
    2. Verify that this is your system drive by typing DIR and pressing <ENTER>. If you see the Program
      Files
      , Users and Windows folders, then you have found your
      system drive, and can continue to step 9 below.

    .... but all i see is on my C drive is this!

    C:|>dir

    Volume in drive C has no label.

    Volume serial Number is AA7C-0915

    Directory of C:\

    Date 01/02/2013  time 04:36am size 12,288 BCD_Backup1

    01/10/2013<DIR> mybackup and 12/29/2012 <DIR> Temp

    D:|>dir

    Volume in drive C has no label.

    Volume Serial Number is 3081-2BoB

    Directory of D:\

    Dates  0 bootrec rmtemp temp o bytes

    E:\>dir

    Volume in drive E is Factory_Image

    Volume Serial Number is A0C1-5AEB

    Directory of E:\

    Date 12/21/2012 06:23PM     8 HP_WSD.dat

    Date 01/09/2013 06:50pm     129 Removable Disk <H> - Shortcut.lnk

    2 Files 137 bytes

    0 dirs 1,607,020,544

    Drive F, repair disk

    .........................................................................................

    I remember i was running AVG and it found a virus and everything was fine.. and when i shut it down and restart... it stated that the Bootmgr is missing.

    I hope my files are still there.. its very important.. the HP Recovery Manager on my desktop has an option to fix the start up.. but it said.. all programs and files after purchased of this item ..will be lost.

    I don't know what this means! .. to fix the boot order and the files on c or d drive.. will be untouch or the whole thing is gone.

    Because it stated that if i use this... it will go back to its original state? hmmm...

    My last option is i can't fix this! i'll just have to pay someone to recover the files on this HD and start fresh.. because i really need the files on this PC asap.. because i have to go to Court etc.

    Thanks for everything. I'll keep in watch for your next reply.

    Sincerely;

    Ray H

    Thursday, January 10, 2013 8:50 AM
  • Hey SC Tom!

    This is the new info that i got from my computer!

    Mr Wang was great.. helping me out on this one.

    Info below!

    Hey Mr Wang,

    Thank you so much for getting back with me.. for helping me out. Don't worry.. i wasn't just saying the pay out. I'd pay you if i ever get this up and running because its very very important files on here.

    Anyway! i did the c: and wrote the Dir on there... i don't see anything regarding

    Now you need to find your system drive. Depending on how your system is setup,
    this could be either C: or D:.
    1. Type C: and press<ENTER>.
    2. Verify that this is your system drive by typing DIR and pressing<ENTER>. If you see theProgram
      Files
      , Users and Windows folders, then you have found your
      system drive, and can continue to step 9 below.

    .... but all i see is on my C drive is this!

    C:|>dir

    Volume in drive C has no label.

    Volume serial Number is AA7C-0915

    Directory of C:\

    Date 01/02/2013  time 04:36am size 12,288 BCD_Backup1

    01/10/2013<DIR> mybackup and 12/29/2012 <DIR> Temp

    D:|>dir

    Volume in drive C has no label.

    Volume Serial Number is 3081-2BoB

    Directory of D:\

    Dates  0 bootrec rmtemp temp o bytes

    E:\>dir

    Volume in drive E is Factory_Image

    Volume Serial Number is A0C1-5AEB

    Directory of E:\

    Date 12/21/2012 06:23PM     8 HP_WSD.dat

    Date 01/09/2013 06:50pm     129 Removable Disk <H> - Shortcut.lnk

    2 Files 137 bytes

    0 dirs 1,607,020,544

    Drive F, repair disk

    .........................................................................................

    I remember i was running AVG and it found a virus and everything was fine.. and when i shut it down and restart... it stated that the Bootmgr is missing.

    I hope my files are still there.. its very important.. the HP Recovery Manager on my desktop has an option to fix the start up.. but it said.. all programs and files after purchased of this item ..will be lost.

    I don't know what this means! .. to fix the boot order and the files on c or d drive.. will be untouch or the whole thing is gone.

    Because it stated that if i use this... it will go back to its original state? hmmm...

    My last option is i can't fix this! i'll just have to pay someone to recover the files on this HD and start fresh.. because i really need the files on this PC asap.. because i have to go to Court etc.

    Thanks for everything. I'll keep in watch for your next reply.

    Sincerely;

    Ray H

    Thursday, January 10, 2013 8:51 AM
  • Mr Wang,

     New info...

    01/16/2013 07:40 PM 76,760 FNTCACHE.DAT

    01/16/2013 07:40 PM 724 winpenshl.log

                          923 Files (s)            199,882,986 bytes

                             68 Dir (s)                29,954,048 bytes free

    I don't know what this means. It seems like i have my files somewhere else in the directory and my OS is not booting up due to start up directory being wrong? I don't care about the start up anymore! i just want my files off this HD. Thanks. Please Help.

    Sincerely;

    Ray

    Thursday, January 17, 2013 12:57 AM
  • Mr SC TOM,

    New info...

    01/16/2013 07:40 PM 76,760 FNTCACHE.DAT

    01/16/2013 07:40 PM 724 winpenshl.log

                          923 Files (s)            199,882,986 bytes

                             68 Dir (s)                29,954,048 bytes free

    I don't know what this means. It seems like i have my files somewhere else in the directory and my OS is not booting up due to start up directory being wrong? I don't care about the start up anymore! i just want my files off this HD. Thanks. Please Help.

    Sincerely;

    Ray

    Thursday, January 17, 2013 12:57 AM