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Windows 10 Pro 64 bit have reoccuring Driver Power State Failures after upgrade fro Windows 7 Pro 64 bit - reoccuring RRS feed

  • Question

  • I got a notice that my video driver had a windows 10 update. As soon as I clicked to update the driver I got the blue screen.

    From event viewer:

    - System
    - Provider
    [ Name] Microsoft-Windows-WER-SystemErrorReporting
    [ Guid] {ABCE23E7-DE45-4366-8631-84FA6C525952}
    [ EventSourceName] BugCheck
    - EventID 1001
    [ Qualifiers] 16384
    Version 0
    Level 2
    Task 0
    Opcode 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2015-08-25T18:22:40.000000000Z
    EventRecordID 3820
    Correlation
    - Execution
    [ ProcessID] 0
    [ ThreadID] 0
    Channel System
    Computer Joes-PC-920-64
    Security
    - EventData
    param1 0x0000009f (0x0000000000000003, 0xffffe000cfc85050, 0xfffff803f3a48ad0, 0xffffe000cff75c60)
    param2 C:\WINDOWS\MEMORY.DMP
    param3 082515-246015-01

    The a zip file of my Memory dump file is located here:

    https://onedrive.live.com/redir?resid=F6AC07A4F9CB0025%2123662

    Tuesday, August 25, 2015 8:07 PM

Answers

  • This was Related to jraid.sys JMB36X RAID Driver from JMicron Technology Corp.  Yours is from 2012

    Completely remove the current driver and install the newest driver available.  For instructions on how to do that Read all about updating drivers by my partner JMH3143 here http://answers.microsoft.com/en-us/windows/wiki/windows_other-hardware/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1?tm=1436753520149

    Microsoft (R) Windows Debugger Version 10.0.10240.9 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\zigza\Desktop\MEMORY.DMP] Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available. ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*E:\Symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*E:\Symbols*http://msdl.microsoft.com/download/symbols Executable search path is: No .natvis files found at C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\Visualizers. Windows 10 Kernel Version 10240 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 10240.16431.amd64fre.th1.150810-2333 Machine Name: Kernel base = 0xfffff803`f1c18000 PsLoadedModuleList = 0xfffff803`f1f3d030 Debug session time: Tue Aug 25 14:16:06.208 2015 (UTC - 4:00) System Uptime: 5 days 19:45:23.349 Loading Kernel Symbols ............................................................... ................................................................ .............................................................. Loading User Symbols ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, ffffe000cfc85050, fffff803f3a48ad0, ffffe000cff75c60} *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys *** ERROR: Module load completed but symbols could not be loaded for jraid.sys Probably caused by : jraid.sys Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time. Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: ffffe000cfc85050, Physical Device Object of the stack Arg3: fffff803f3a48ad0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack Arg4: ffffe000cff75c60, The blocked IRP Debugging Details: ------------------ SYSTEM_SKU: To Be Filled By O.E.M. SYSTEM_VERSION: System Version BIOS_DATE: 12/30/2009 BASEBOARD_PRODUCT: P6T BASEBOARD_VERSION: Rev 1.xx BUGCHECK_P1: 3 BUGCHECK_P2: ffffe000cfc85050 BUGCHECK_P3: fffff803f3a48ad0 BUGCHECK_P4: ffffe000cff75c60 DRVPOWERSTATE_SUBCODE: 3 DRIVER_OBJECT: ffffe000d1c77da0 IMAGE_NAME: jraid.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5056c837 MODULE_NAME: jraid FAULTING_MODULE: fffff801b8f40000 jraid CPU_COUNT: 8 CPU_MHZ: a71 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 1a CPU_STEPPING: 5 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 ANALYSIS_VERSION: 10.0.10240.9 amd64fre STACK_TEXT: fffff803`f3a48a98 fffff803`f1e386ea : 00000000`0000009f 00000000`00000003 ffffe000`cfc85050 fffff803`f3a48ad0 : nt!KeBugCheckEx fffff803`f3a48aa0 fffff803`f1e3860a : ffffe000`d64b92a0 00000000`00000008 00000000`00000000 fffff803`f1d01191 : nt!PopIrpWatchdogBugcheck+0xde fffff803`f3a48b00 fffff803`f1c6715a : ffffe000`d64b92d8 fffff803`f3a48c50 00000000`00000001 00000000`00000002 : nt!PopIrpWatchdog+0x32 fffff803`f3a48b50 fffff803`f1d68a5a : fffff803`f1f7b180 fffff803`f1f7b180 fffff803`f1ff1740 ffffe000`d58d1800 : nt!KiRetireDpcList+0x42a fffff803`f3a48da0 00000000`00000000 : fffff803`f3a49000 fffff803`f3a43000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: 0x9F_3_IMAGE_jraid.sys BUCKET_ID: 0x9F_3_IMAGE_jraid.sys PRIMARY_PROBLEM_CLASS: 0x9F_3_IMAGE_jraid.sys ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x9f_3_image_jraid.sys FAILURE_ID_HASH: {17596a60-2fc7-1a67-6cc2-a60acca3143a} Followup: MachineOwner --------- 0: kd> lmvm jraid Browse full module list start end module name fffff801`b8f40000 fffff801`b8f61000 jraid (no symbols) Loaded symbol image file: jraid.sys Image path: \SystemRoot\System32\drivers\jraid.sys Image name: jraid.sys Browse all global symbols functions data Timestamp: Mon Sep 17 02:50:31 2012 (5056C837) CheckSum: 00022EF7 ImageSize: 00021000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

    0: kd> !irp ffffe000cff75c60
    Irp is active with 8 stacks 5 is current (= 0xffffe000cff75e50)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    

                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    

                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    

                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    

                Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe000cfc85050 00000000 00000000-00000000    pending
               \Driver\JRAID
                Args: 00000000 00000001 00000001 00000000
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe000d307b340 00000000 fffff801bc9122f8-ffffe000d3079630 Success Error Cancel pending
               \Driver\cdrom    GEARAspiWDM
                Args: 00000000 00000001 00000001 00000000
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe000d30794e0 00000000 fffff803f1d1e788-ffffe000d64b92a0 Success Error Cancel pending
               \Driver\GEARAspiWDM    nt!PopRequestCompletion
                Args: 00000000 00000001 00000001 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffe000d64b92a0    

                Args: 00000000 00000000 00000000 00000000



    • Edited by ZigZag3143x Wednesday, August 26, 2015 11:30 PM
    • Proposed as answer by Deason Wu Monday, August 31, 2015 2:46 AM
    • Marked as answer by Michael_LS Wednesday, September 2, 2015 2:20 AM
    Wednesday, August 26, 2015 11:24 PM
  • Hi,

    Since it is a 3rd party driver, you need to contact with driver manufacturers for more information. For some devices, the manufacturer may provide more up-to-date drivers or drivers that enable additional functionality than the drivers installed by Windows 10. Always follow the recommendations of the device manufacturer for optimal performance and stability.

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Marked as answer by ZigZag3143x Sunday, September 27, 2015 3:10 PM
    Monday, August 31, 2015 2:46 AM

All replies

  • This was Related to jraid.sys JMB36X RAID Driver from JMicron Technology Corp.  Yours is from 2012

    Completely remove the current driver and install the newest driver available.  For instructions on how to do that Read all about updating drivers by my partner JMH3143 here http://answers.microsoft.com/en-us/windows/wiki/windows_other-hardware/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1?tm=1436753520149

    Microsoft (R) Windows Debugger Version 10.0.10240.9 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\zigza\Desktop\MEMORY.DMP] Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available. ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*E:\Symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*E:\Symbols*http://msdl.microsoft.com/download/symbols Executable search path is: No .natvis files found at C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\Visualizers. Windows 10 Kernel Version 10240 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 10240.16431.amd64fre.th1.150810-2333 Machine Name: Kernel base = 0xfffff803`f1c18000 PsLoadedModuleList = 0xfffff803`f1f3d030 Debug session time: Tue Aug 25 14:16:06.208 2015 (UTC - 4:00) System Uptime: 5 days 19:45:23.349 Loading Kernel Symbols ............................................................... ................................................................ .............................................................. Loading User Symbols ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, ffffe000cfc85050, fffff803f3a48ad0, ffffe000cff75c60} *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys *** ERROR: Module load completed but symbols could not be loaded for jraid.sys Probably caused by : jraid.sys Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time. Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: ffffe000cfc85050, Physical Device Object of the stack Arg3: fffff803f3a48ad0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack Arg4: ffffe000cff75c60, The blocked IRP Debugging Details: ------------------ SYSTEM_SKU: To Be Filled By O.E.M. SYSTEM_VERSION: System Version BIOS_DATE: 12/30/2009 BASEBOARD_PRODUCT: P6T BASEBOARD_VERSION: Rev 1.xx BUGCHECK_P1: 3 BUGCHECK_P2: ffffe000cfc85050 BUGCHECK_P3: fffff803f3a48ad0 BUGCHECK_P4: ffffe000cff75c60 DRVPOWERSTATE_SUBCODE: 3 DRIVER_OBJECT: ffffe000d1c77da0 IMAGE_NAME: jraid.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5056c837 MODULE_NAME: jraid FAULTING_MODULE: fffff801b8f40000 jraid CPU_COUNT: 8 CPU_MHZ: a71 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 1a CPU_STEPPING: 5 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 ANALYSIS_VERSION: 10.0.10240.9 amd64fre STACK_TEXT: fffff803`f3a48a98 fffff803`f1e386ea : 00000000`0000009f 00000000`00000003 ffffe000`cfc85050 fffff803`f3a48ad0 : nt!KeBugCheckEx fffff803`f3a48aa0 fffff803`f1e3860a : ffffe000`d64b92a0 00000000`00000008 00000000`00000000 fffff803`f1d01191 : nt!PopIrpWatchdogBugcheck+0xde fffff803`f3a48b00 fffff803`f1c6715a : ffffe000`d64b92d8 fffff803`f3a48c50 00000000`00000001 00000000`00000002 : nt!PopIrpWatchdog+0x32 fffff803`f3a48b50 fffff803`f1d68a5a : fffff803`f1f7b180 fffff803`f1f7b180 fffff803`f1ff1740 ffffe000`d58d1800 : nt!KiRetireDpcList+0x42a fffff803`f3a48da0 00000000`00000000 : fffff803`f3a49000 fffff803`f3a43000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: 0x9F_3_IMAGE_jraid.sys BUCKET_ID: 0x9F_3_IMAGE_jraid.sys PRIMARY_PROBLEM_CLASS: 0x9F_3_IMAGE_jraid.sys ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x9f_3_image_jraid.sys FAILURE_ID_HASH: {17596a60-2fc7-1a67-6cc2-a60acca3143a} Followup: MachineOwner --------- 0: kd> lmvm jraid Browse full module list start end module name fffff801`b8f40000 fffff801`b8f61000 jraid (no symbols) Loaded symbol image file: jraid.sys Image path: \SystemRoot\System32\drivers\jraid.sys Image name: jraid.sys Browse all global symbols functions data Timestamp: Mon Sep 17 02:50:31 2012 (5056C837) CheckSum: 00022EF7 ImageSize: 00021000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

    0: kd> !irp ffffe000cff75c60
    Irp is active with 8 stacks 5 is current (= 0xffffe000cff75e50)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    

                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    

                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    

                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    

                Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe000cfc85050 00000000 00000000-00000000    pending
               \Driver\JRAID
                Args: 00000000 00000001 00000001 00000000
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe000d307b340 00000000 fffff801bc9122f8-ffffe000d3079630 Success Error Cancel pending
               \Driver\cdrom    GEARAspiWDM
                Args: 00000000 00000001 00000001 00000000
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe000d30794e0 00000000 fffff803f1d1e788-ffffe000d64b92a0 Success Error Cancel pending
               \Driver\GEARAspiWDM    nt!PopRequestCompletion
                Args: 00000000 00000001 00000001 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffe000d64b92a0    

                Args: 00000000 00000000 00000000 00000000



    • Edited by ZigZag3143x Wednesday, August 26, 2015 11:30 PM
    • Proposed as answer by Deason Wu Monday, August 31, 2015 2:46 AM
    • Marked as answer by Michael_LS Wednesday, September 2, 2015 2:20 AM
    Wednesday, August 26, 2015 11:24 PM
  • This is the same JMicron Technology Corp driver that I updated on 8/15/15 on my earlier entry. The 2012 dated driver is the latest driver that I could find.

    I will try to uninstall and re-install it. Could it possibly be associated to the 2009 rev. mother board bios ?

    Thursday, August 27, 2015 12:00 PM
  • Hi,

    Since it is a 3rd party driver, you need to contact with driver manufacturers for more information. For some devices, the manufacturer may provide more up-to-date drivers or drivers that enable additional functionality than the drivers installed by Windows 10. Always follow the recommendations of the device manufacturer for optimal performance and stability.

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Marked as answer by ZigZag3143x Sunday, September 27, 2015 3:10 PM
    Monday, August 31, 2015 2:46 AM