Outlook 2007 line spacing issue RRS feed

  • Question

  • One of our users, running XP SP3 with Office 2007, some times when she receives messages the line spacing is defaulted to nothing. The text would show like this and can be temporarly fixed by changing the spacing to single. When the message is forwarded or replied to, the receipient would still see the problem.

    Just a follow up on the application,

    I was promised to get expedited processing.


    Many Thanks



    Wednesday, October 13, 2010 4:58 PM


  • I found the solution for this problem. The file NormalEmail.dotm

    under %appdata%\Microsoft\Templates\ is corrupted

    Replace it from a computer that works and that should resolve this problem.



    • Marked as answer by Aanwar Tuesday, March 22, 2011 1:55 PM
    Thursday, October 14, 2010 1:48 PM