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Windows Update and downloading apps from Store not working - error 0x80072f8f RRS feed

  • Question

  • Hi,

    I'm using Windows Insider Builds on my computer which is joined to domain and probably after installing build 14332, Windows Update and downloading apps from Windows Store stopped working. In C:\Windows\SoftwareDistribution\ReportingEvents.log I have these logs:

    {5A05FEB0-1505-4C52-BACE-3C1FFA48F6A1} 2016-05-12 19:27:51:522+0200 1 148 [AGENT_DETECTION_FAILED] 101{00000000-0000-0000-0000-000000000000} 0 80072f8f Device Driver Retrieval Client Failure Software SynchronizationWindows Update Client failed to detect with error 0x80072f8f.
    {DDADBE1A-012F-4B03-800F-261CF3664DCE} 2016-05-12 19:31:04:731+0200 1 148 [AGENT_DETECTION_FAILED] 101{00000000-0000-0000-0000-000000000000} 0 80072f8f <<PROCESS>>: DllHost.exe Failure Software SynchronizationWindows Update Client failed to detect with error 0x80072f8f.
    {A320189F-D016-4B6E-B28F-541EC04285A5} 2016-05-12 20:09:06:132+0200 1 148 [AGENT_DETECTION_FAILED] 101{00000000-0000-0000-0000-000000000000} 0 80072f8f OOBE ZDP Failure Software Synchronization Windows Update Client failed to detect with error 0x80072f8f.
    {8785BF6E-99ED-4D45-8A99-C1F1291ECFD8} 2016-05-12 20:11:59:906+0200 1 148 [AGENT_DETECTION_FAILED] 101{00000000-0000-0000-0000-000000000000} 0 80072f8f Device Driver Retrieval Client Failure Software SynchronizationWindows Update Client failed to detect with error 0x80072f8f.
    {9FBDEC7F-F6CD-4F24-93D5-02748AC80D2C} 2016-05-12 20:14:42:049+0200 1 148 [AGENT_DETECTION_FAILED] 101{00000000-0000-0000-0000-000000000000} 0 80072f8f <<PROCESS>>: DllHost.exe Failure Software SynchronizationWindows Update Client failed to detect with error 0x80072f8f.

    I tried almost every possible solution which can be found, but nothing helps.

    The I tried to go to previous build 14328 but problem still remained. The I manually upgrade by ISO back to 14332 and no I have build 14390, but still the same problem.

    When I check TCP connections with TCPView I can see that process svchost in which Windows Update is running still opening and closing new and new connections to some Windows Update server IP address.

    Another point is that I can't set option to update also other Microsoft products in Windows Update settings. I can check it, but it won't save.

    Can someone help me?

    I also have this problem: http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store/error-code-0x80072efd-in-windows-81-store/80318c03-6316-4096-b651-6a29c85a094d?auth=1 - and I can solve it by solution which is mentioned there, so could this be some registry problem too?

    Jakub Faltýnek

    Monday, August 8, 2016 7:49 AM

Answers

  • Hi,

    I have already tried suggested solutions from that tread but with no success.

    I finally had to reinstall Windows because I wasn't even able to upgrade from build 14390 to 14393.

    Jakub


    Sunday, September 4, 2016 9:12 PM

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