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Windows Update and downloading apps from Store not working - error 0x80072f8f

Question
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Hi,
I'm using Windows Insider Builds on my computer which is joined to domain and probably after installing build 14332, Windows Update and downloading apps from Windows Store stopped working. In C:\Windows\SoftwareDistribution\ReportingEvents.log I have these logs:
{5A05FEB0-1505-4C52-BACE-3C1FFA48F6A1} 2016-05-12 19:27:51:522+0200 1 148 [AGENT_DETECTION_FAILED] 101{00000000-0000-0000-0000-000000000000} 0 80072f8f Device Driver Retrieval Client Failure Software SynchronizationWindows Update Client failed to detect with error 0x80072f8f.
{DDADBE1A-012F-4B03-800F-261CF3664DCE} 2016-05-12 19:31:04:731+0200 1 148 [AGENT_DETECTION_FAILED] 101{00000000-0000-0000-0000-000000000000} 0 80072f8f <<PROCESS>>: DllHost.exe Failure Software SynchronizationWindows Update Client failed to detect with error 0x80072f8f.
{A320189F-D016-4B6E-B28F-541EC04285A5} 2016-05-12 20:09:06:132+0200 1 148 [AGENT_DETECTION_FAILED] 101{00000000-0000-0000-0000-000000000000} 0 80072f8f OOBE ZDP Failure Software Synchronization Windows Update Client failed to detect with error 0x80072f8f.
{8785BF6E-99ED-4D45-8A99-C1F1291ECFD8} 2016-05-12 20:11:59:906+0200 1 148 [AGENT_DETECTION_FAILED] 101{00000000-0000-0000-0000-000000000000} 0 80072f8f Device Driver Retrieval Client Failure Software SynchronizationWindows Update Client failed to detect with error 0x80072f8f.
{9FBDEC7F-F6CD-4F24-93D5-02748AC80D2C} 2016-05-12 20:14:42:049+0200 1 148 [AGENT_DETECTION_FAILED] 101{00000000-0000-0000-0000-000000000000} 0 80072f8f <<PROCESS>>: DllHost.exe Failure Software SynchronizationWindows Update Client failed to detect with error 0x80072f8f.I tried almost every possible solution which can be found, but nothing helps.
The I tried to go to previous build 14328 but problem still remained. The I manually upgrade by ISO back to 14332 and no I have build 14390, but still the same problem.
When I check TCP connections with TCPView I can see that process svchost in which Windows Update is running still opening and closing new and new connections to some Windows Update server IP address.
Another point is that I can't set option to update also other Microsoft products in Windows Update settings. I can check it, but it won't save.
Can someone help me?
I also have this problem: http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store/error-code-0x80072efd-in-windows-81-store/80318c03-6316-4096-b651-6a29c85a094d?auth=1 - and I can solve it by solution which is mentioned there, so could this be some registry problem too?
Jakub Faltýnek
Monday, August 8, 2016 7:49 AM
Answers
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Hi,
I have already tried suggested solutions from that tread but with no success.
I finally had to reinstall Windows because I wasn't even able to upgrade from build 14390 to 14393.
Jakub
- Edited by Jakub Faltýnek Sunday, September 4, 2016 9:22 PM
- Proposed as answer by -Mr Happy- Sunday, September 4, 2016 9:36 PM
- Marked as answer by Kate LiMicrosoft employee Wednesday, September 14, 2016 10:04 AM
Sunday, September 4, 2016 9:12 PM
All replies
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Well the latest general release, 1607 or build 14393 has been released with upgrade on the webpage and ISO's, so I would say manually update to that.
https://www.microsoft.com/en-us/software-download/windows10 upgrade now or download media.
https://www.microsoft.com/en-us/software-download/windowsinsiderpreviewadvanced latest Insider ISO's
- Proposed as answer by Rick_LiMicrosoft contingent staff Sunday, August 14, 2016 12:11 PM
- Marked as answer by MeipoXuMicrosoft contingent staff Monday, August 22, 2016 2:39 AM
- Unmarked as answer by Jakub Faltýnek Sunday, September 4, 2016 9:13 PM
- Unproposed as answer by Jakub Faltýnek Sunday, September 4, 2016 9:13 PM
- Proposed as answer by -Mr Happy- Sunday, September 4, 2016 9:16 PM
- Unproposed as answer by Jakub Faltýnek Sunday, September 4, 2016 9:22 PM
Monday, August 8, 2016 5:39 PM -
Hi ,
Based on your description, the main issue is error 0x80072f8f. As for error code 0x80072f8f, here is a similar case for your reference, please refer the solutions in the following to have a try and check if it works for you.
Unable to access Windows Apps "ERROR CODE 0X80072F8F "
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store/unable-to-access-windows-apps-error-code/101a2eb9-95b2-4dca-bd2d-fb13e94ce010If these steps does not work for you, then I agree with Mr Happy, manually update should be useful to fix this issue. Please refer to Mr Happy's suggestion to try it and see if it works for you.
Best regards
Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- Edited by Rick_LiMicrosoft contingent staff Wednesday, August 10, 2016 6:52 AM
- Proposed as answer by Rick_LiMicrosoft contingent staff Sunday, August 14, 2016 12:11 PM
- Marked as answer by MeipoXuMicrosoft contingent staff Monday, August 22, 2016 2:39 AM
- Unmarked as answer by Jakub Faltýnek Sunday, September 4, 2016 9:22 PM
- Unproposed as answer by Jakub Faltýnek Sunday, September 4, 2016 9:22 PM
Wednesday, August 10, 2016 5:46 AM -
Hi,
I have already tried suggested solutions from that tread but with no success.
I finally had to reinstall Windows because I wasn't even able to upgrade from build 14390 to 14393.
Jakub
- Edited by Jakub Faltýnek Sunday, September 4, 2016 9:22 PM
- Proposed as answer by -Mr Happy- Sunday, September 4, 2016 9:36 PM
- Marked as answer by Kate LiMicrosoft employee Wednesday, September 14, 2016 10:04 AM
Sunday, September 4, 2016 9:12 PM -
Hi ,
Sorry to hear that you had to reinstall Windows, please remember to create a restore point, so we will be able to revert back to healthy state if anything goes wrong.
Best regards
Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.Friday, September 9, 2016 8:38 AM