cd/dvd drive missing 4D36E965-E325-11CE-BFC1-08002BE10318 RRS feed

  • Question

  • Hi

    my laptop is missing {4D36E965-E325-11CE-BFC1-08002BE10318} when I navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}. I have a Vista OS. I tried the instuctions on http://support.microsoft.com/kb/314060 but the problem is that I have to remove it before reinstalling it and {4D36E965-E325-11CE-BFC1-08002BE10318} is not there to begin with. What am I suppose to do?
    Tuesday, February 16, 2010 6:37 PM

All replies

  • Hi andrew2ec.

    I'm having the same problem as you. The {4D36E965-E325-11CE-BFC1-08002BE10318} went missing from my Toshiba laptop when a virus appeared.

    Now not only I can't use the built in CD/DVD drive, but the external one also is not recognized by my dear Vista. And to top it all, no one seams to have a answer for the missing {4D36E965-E325-11CE-BFC1-08002BE10318}.

    If you got it fixed (without reinstalling all of windows - lol) please share your secret.


    Thank you



    Thursday, July 22, 2010 10:11 PM