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Using Lync with Avaya VOIP RRS feed

  • Question

  • We are currently using, and need to continue using, our Avaya CM - VOIP system as we develop software to use with it.  We'd like to start working with Lync.  Can I use the Lync Server system w/o interfering with our Avaya hardware?  I realize that there will be limitations.  When we looked at Unified Communications with exchange it really required a great deal of hardware to work with SIP so we decided against using it, and I'm wondering if Lync can be used outside of the phone system.  Thanks in advance
    Tuesday, May 15, 2012 9:29 PM

Answers

  • Sure, you could deploy Lync side by side with Avaya.  Exchange UM integration with Lync is well documented and fairly simple given that Exchange is the voicemail platform for Lync.  You could also tie Lync to Avaya using a media gateway if you wanted, or you could use a gateway or SIP provider to connect Lync to the PSTN.  We'd just need a little more detail on what you are trying to accomplish in order to guide you properly.

    Mike Stacy | http://mikestacy.typepad.com


    • Edited by .Mike Stacy Tuesday, May 15, 2012 10:18 PM
    • Proposed as answer by Kent-Huang Wednesday, May 23, 2012 8:09 AM
    • Marked as answer by Kent-Huang Thursday, May 31, 2012 2:40 AM
    Tuesday, May 15, 2012 10:18 PM
  • Hi,

    Of course  Lync can be used outside of the phone system. To integrate Lync and avaya, you need a  Media Gateway that provides the physical interfaces and resources for Communications Manager. Then try to configure Avaya Communications Manager and Lync Server 2010.

    Here is the document about Integrating Microsoft Lync Server 2010 and Avaya Communications Manager S8300:

    http://www.microsoft.com/en-us/download/details.aspx?id=2187

    Regards,

    Kent

    • Proposed as answer by Kent-Huang Wednesday, May 23, 2012 8:09 AM
    • Marked as answer by Kent-Huang Thursday, May 31, 2012 2:40 AM
    Thursday, May 17, 2012 1:49 AM

All replies

  • Sure, you could deploy Lync side by side with Avaya.  Exchange UM integration with Lync is well documented and fairly simple given that Exchange is the voicemail platform for Lync.  You could also tie Lync to Avaya using a media gateway if you wanted, or you could use a gateway or SIP provider to connect Lync to the PSTN.  We'd just need a little more detail on what you are trying to accomplish in order to guide you properly.

    Mike Stacy | http://mikestacy.typepad.com


    • Edited by .Mike Stacy Tuesday, May 15, 2012 10:18 PM
    • Proposed as answer by Kent-Huang Wednesday, May 23, 2012 8:09 AM
    • Marked as answer by Kent-Huang Thursday, May 31, 2012 2:40 AM
    Tuesday, May 15, 2012 10:18 PM
  • Hi,

    Of course  Lync can be used outside of the phone system. To integrate Lync and avaya, you need a  Media Gateway that provides the physical interfaces and resources for Communications Manager. Then try to configure Avaya Communications Manager and Lync Server 2010.

    Here is the document about Integrating Microsoft Lync Server 2010 and Avaya Communications Manager S8300:

    http://www.microsoft.com/en-us/download/details.aspx?id=2187

    Regards,

    Kent

    • Proposed as answer by Kent-Huang Wednesday, May 23, 2012 8:09 AM
    • Marked as answer by Kent-Huang Thursday, May 31, 2012 2:40 AM
    Thursday, May 17, 2012 1:49 AM