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How to right configure Outlook Voice Access RRS feed

  • Question

  • Hello,

    i need to change the Greetings for my Voicebox. When i call my number i always get "Please leave a message for..." and have no chance to configure my settings.

    I have tried to configure the Outlook Voice Access number for the dialplan, but i have not just yet found out the right settings to come in to my Voicebox. 

    My Phone nummer is 0781/326 90 16 and my Voicebox number is 0781/326 90 4416 where 4416 is the extension. I've tried 0781/326 90 4499 and i get the message "Sorry, but the person you try to call has not a valid voicebox..". That's the message i get for all the numbers that are not assign in my dialplan. 

    What number do i have to use? What else do i have to do?

    Thanks,

    Guido

    Thursday, February 13, 2014 12:03 PM

Answers

  • Guido,

    When you hear the "Please leave a message for..." message you can press the * key on your phone and it will give you the chance to log in with your PIN number to change your settings.

    Regards,

    Colin

    • Marked as answer by GNeubecker Friday, August 1, 2014 1:23 PM
    Wednesday, June 18, 2014 5:59 PM

All replies

  • Guido,

    When you hear the "Please leave a message for..." message you can press the * key on your phone and it will give you the chance to log in with your PIN number to change your settings.

    Regards,

    Colin

    • Marked as answer by GNeubecker Friday, August 1, 2014 1:23 PM
    Wednesday, June 18, 2014 5:59 PM
  • Hello Colin,

    That’s exactly what I’m looking for!

    Is this somewhere documented? I’ve looked at technet but there was nothing.

     

    Thank you very much,

    Guido

    Friday, August 1, 2014 1:50 PM