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Internet explorer 8 windows xp sp3 hangs crashes please help RRS feed

  • Question

  • Hi  There

    I have searched for this problem all over but not found a solution to my particular problem i am running internert explorer 8 on windows xp sp3. and internet explorer keeps hanging and crashing and is really slow.

    i have no virus i ran avg and cc cleaner and malwarebytes and nothing comes up i have defraged and cleaned disk still the same thing happens. i have copie the error log below to help give you an idea of what is happening. any help would be greatly appreciated thank you in advance maria

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    Recent error log information

    04 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    05 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    05 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    05 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    05 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    08 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    08 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    08 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    09 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    09 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    09 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    09 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    09 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    09 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    09 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    09 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    09 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    09 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    09 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    09 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    09 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    09 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    09 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    09 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    09 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    09 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    09 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    09 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    11 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    11 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    11 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    11 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    11 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    12 March 2013

    Applicatio n Hang

    Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    12 March 2013

    Applicatio n Hang

    Fault bucket 1180947459.

    Thankyou


    tracie hargraves

    Wednesday, March 13, 2013 7:30 PM

Answers

  • Tools>Internet Options>Advanced tab, uncheck "Enable third-party browser extensions"

    !important - Reboot your XP computer for the changes to take full affect.

    Questions regarding Internet Explorer 8, 9 and 10 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us


    Rob^_^

    Wednesday, March 13, 2013 11:14 PM

All replies

  • Tools>Internet Options>Advanced tab, uncheck "Enable third-party browser extensions"

    !important - Reboot your XP computer for the changes to take full affect.

    Questions regarding Internet Explorer 8, 9 and 10 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us


    Rob^_^

    Wednesday, March 13, 2013 11:14 PM
  • Thats great thankyou for your help and sorry i came on the wrong site i  am a bit demented these days but thankyou again maria

    tracie hargraves

    Friday, March 22, 2013 1:17 AM
  • Hi Marie,

    This is exactly what happens to me. Error Signature:  szAppName:  iexplore.exe   szAppVersion: 8.0.6001.18702    szModName: hungapp   szModVer: 0.0.0.0.   offset: 00000000   Reporting Details:  This error report includes:  information regarding the condition of Internet Explorer when the problem occurred, the operating system version and computer hardware in use, and the Internet Protocol (IP) address of your computer. So, so frustrating. The only thing I didn't get w/these hangs was the fault bucket messages/numbers. And instead of a hang address of 0x00000000, I received an offset: 00000000. Notice you received a reply. I'm going there now. Sure hope it resolved the problem.

    Judy

    Friday, July 5, 2013 6:27 AM
  • Does reboot mean the same as Restart? Judy
    Friday, July 5, 2013 6:39 AM
  • Hi,

    Yes. (Required on XP machines...)


    Rob^_^

    Monday, July 8, 2013 10:16 AM