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DPM: Agent unreachable - Can not map machine account Resolution state RRS feed

  • Question

  • Hello,

    We have 15 DPM servers with latest patches (3.0.8193.0). Currently we are having below error messages into two of our DPM servers. Could you help us to resolve these problems?

    Alert: DPM: Agent unreachable - Can not map machine account
    Source: DPMSERV011
    Path: DPMSERV011.xxx.xx.com;DPMSERV011.xxx.xx.com
    Last modified by: System
    Last modified time: 10/31/2013 2:00:02 PM Alert description: DPM agents on some of the protected servers are not reachable because machine account cannot be mapped.
    DPM Server: DPMSERV011.corpaa.aa.com
    Resolution steps:
    Verify that both protected server and the domain controller are responding. Then in Microsoft Management Console (MMC), open the Group Policy Object Editor snap-in for the local computer and verify the local DNS client settings in Local Computer Policy\Computer Configuration\Administrative Templates\Network\DNS Client.

    (Note: The DNS Client is disabled at both DPM and agent server)

    Alert view link: "http://DataSERV54021.xxx.xx.com:51908/OperationsManager?DisplayMode=Pivot&AlertID=%7b925c8b34-0d99-4bd2-a754-71354bd89f0e%7d"
    Notification subscription ID generating this message: {6EED81DB-935D-651F-4ACA-194C1FDBB428}

    Regards

    Abul Hasnat


    Abul Hasnat




    • Edited by Abul Hasnat Thursday, October 31, 2013 9:20 PM
    Thursday, October 31, 2013 9:14 PM

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