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DVD Drive not recognizing a legit DVD RRS feed

  • Question

  • I'm tyring to read a DVD in my computer.  For whatever reason, it doesn't seem to notice that the DVD is inserted.  It seems to be this specific DVD, as I can read any other DVD perfectly fine; however, this one doesn't seem to want to be read.

    I've got the latest firmware, and the DVD can be read in other computers, and I'm 99% sure it's not a drive issue.  Anyone know of anything that I could do to read this disc?
    Wednesday, March 12, 2008 9:56 PM

Answers

  • Hi,

     

    According to your description, this should be not a operating system related issue. This problem may be caused by some physical fault in DVD surface that cannot be ignored by the involved CD/DVD drive.

     

    As the workaround, you may try to duplicate this disk using another computer, then try the copy in this computer.

     

    Hope it helps!

     

    Regards,

    Lionel Chen

    Microsoft Online Community Support

     

    Monday, March 17, 2008 8:14 AM