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Microsoft Edge will close as soon as I open it. RRS feed

  • Question

  • Sorry I couldn't find the Edge option on the forum list.

    What happens is I click on the Edge icon on the toolbar and it closes as soon as the window opens.

    What could be the problem?


    Edit: It's working now, thanks.
    • Edited by Povety Friday, July 31, 2015 6:09 PM
    Thursday, July 30, 2015 5:14 AM

Answers

  • Step 1: Press windows key and type maps

    Step 2: When it asks to use your location allow it

    Step 3: Press windows key and type location

    Step 4: Scroll down to Choose apps that can use your location and allow Microsoft Edge

    Step 5: Benefit

    • Marked as answer by George123345 Monday, August 10, 2015 9:19 AM
    Friday, July 31, 2015 3:21 PM
  • Hi,

    We are aware of an issue with Windows 10 that can cause the Settings app to not launch, or launch the Store instead of Settings. We have created a troubleshooter that you can download from this link that should work around the problem, if the problem you are encountering is caused by this known issue.

    Once you click the link:

    1. When prompted, tap or click Run.

    2. If you receive a security prompt, select Yes.

    3. The troubleshooter should run.

    After the troubleshooter has run, search for Settings from the Start menu and launch the Settings app.

    Regards,

    Melon Chen
    TechNet Community Support

    • Marked as answer by George123345 Monday, August 10, 2015 9:19 AM
    Friday, July 31, 2015 8:41 AM

All replies

  • Hi,

    We are aware of an issue with Windows 10 that can cause the Settings app to not launch, or launch the Store instead of Settings. We have created a troubleshooter that you can download from this link that should work around the problem, if the problem you are encountering is caused by this known issue.

    Once you click the link:

    1. When prompted, tap or click Run.

    2. If you receive a security prompt, select Yes.

    3. The troubleshooter should run.

    After the troubleshooter has run, search for Settings from the Start menu and launch the Settings app.

    Regards,

    Melon Chen
    TechNet Community Support

    • Marked as answer by George123345 Monday, August 10, 2015 9:19 AM
    Friday, July 31, 2015 8:41 AM
  • Step 1: Press windows key and type maps

    Step 2: When it asks to use your location allow it

    Step 3: Press windows key and type location

    Step 4: Scroll down to Choose apps that can use your location and allow Microsoft Edge

    Step 5: Benefit

    • Marked as answer by George123345 Monday, August 10, 2015 9:19 AM
    Friday, July 31, 2015 3:21 PM
  • hi this is happening to me as well.  anytime edge is opened (by me clicking on it or mcafee trying to launch it) it tries to open (the splash screen logo appears as well as the icon on the task bar) but then it immediately closes.  please advise.  thanks. 
    Monday, January 23, 2017 4:05 AM