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Windows Fax & Scan Loses Settings on Reboot RRS feed

  • Question

  • I have a client with two incoming fax servers on Windows 7 using Windows Fax & Scan.  These two machines are also on a weekly cycle for patch management which performs an automated reboot late Wednesday evening and again early Thursday morning to process updates.

    After the first reboot, the Windows Fax & Scan's auto answer settings revert back to the default of answering on 5 rings.  This is too long as most incoming faxes disconnect after four.

    Looking through the Registry, I see a REG-DWORD under the Fax software entries for Rings = 2, but how is it resetting to 5 on a reboot?

    Thursday, January 19, 2017 7:53 PM

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