blue screen error RRS feed

  • Question

  • i was shutting down my laptop  having i3 processor, 2 gb ram, 500 hdd..  It take 5 minutes to shutdown and again continous startup with bluee screen error came on screen...this thing happen with me two times on different day.

    please help me..


    Monday, August 20, 2012 9:35 AM

All replies

  • It may help to look at the minidump files from the crashes with a debugger.

    Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

    The following link has information on using Windows Live SkyDrive:


    If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop

    Also, you do not necessarily have to zip up the minidump files, you can upload them one at a time.

    Monday, August 20, 2012 11:59 AM