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Computer keeps freezing randomly RRS feed

  • Question

  • Hi all,

    I've just built my new computer, details are as follows:

    AMD x4 3.0

    Corsair 8 GB

    MSI 560ti VGA

    SSD OCZ Agility 3

    PSU Seasonic x660

    Main GA 970 A D3

    After installing Lightroom 4, it start to freeze. I tried to uninstall but the problem is still there. Then, I check Event Viewer, it said there's a problem with Microsoft Security. I uninstalled it and it still freezes. I check the Event Viewer again and it said the same problem with MS security. What should I do now?

    P/S: I will upload the log file later.

    Wednesday, May 16, 2012 3:42 AM

Answers

  • Hi,

    What do you mean for freezing? Do you mean you have got a BSOD or just hang issue?

    If you encounter BSOD issue, please upload the dump file that resides in %windir%\minidump to Skydrive and post the link here.

    If the issue you encounter is a hang issue, you may try booting the computer in Clean Boot Mode to check whether it persists.

    http://support.microsoft.com/kb/929135


    Juke Chou

    TechNet Community Support

    • Marked as answer by Juke Chou Tuesday, June 5, 2012 9:48 AM
    Thursday, May 17, 2012 7:37 AM