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SYSTEM_SERVICE_EXCEPTION Windows 10 RRS feed

  • Question

  • Hi!

    I installed "Windows Technical Preview" using Dual Boot with Windows 8.1 and everything is fine until that I has installed Office 2013 and drivers of my Lenovo Thinkpad x220, Windows begin show me an BSOD message indicating is a SYSTEM_SERVICE_EXCEPTION. This happen when I using Power Point, Internet Explorer and, most strange, when a turn on my Laptop.

    I know this version is only for test and may fall into exceptions.

    Why these exceptions could happen? The Drivers?

    Syncerely,

    Sunday, October 12, 2014 5:01 PM

Answers

  • These crashes were related to memory corruption (probably caused by a driver). 

    Please run these tests to verify your memory and find which driver is causing the problem.  

    If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.

    Since it is more likely to be a driver please run verifier first.
    1-Driver verifier (for complete directions see our wiki here)

    If verifier does not find the issue we can move on to this.
    2-Memtest. (You can read more about running memtest here)

    If you cannot boot after enabling verifier reboot into safe mode
    In Vista & win 7 (F8)

    Co-Authored by  JMH3143
    .

    Wanikiya and Dyami--Team Zigzag

    Monday, October 13, 2014 8:46 PM
    Moderator

All replies

  • Please share the original .dmp files. 

    Have you updated all the drivers ?


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Sunday, October 12, 2014 11:38 PM
  • Here is the .dmp files on my Onedrive http://1drv.ms/1D7JErM
    Monday, October 13, 2014 8:40 PM
  • These crashes were related to memory corruption (probably caused by a driver). 

    Please run these tests to verify your memory and find which driver is causing the problem.  

    If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.

    Since it is more likely to be a driver please run verifier first.
    1-Driver verifier (for complete directions see our wiki here)

    If verifier does not find the issue we can move on to this.
    2-Memtest. (You can read more about running memtest here)

    If you cannot boot after enabling verifier reboot into safe mode
    In Vista & win 7 (F8)

    Co-Authored by  JMH3143
    .

    Wanikiya and Dyami--Team Zigzag

    Monday, October 13, 2014 8:46 PM
    Moderator