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Error in IE 11 RRS feed

  • Question

  • Any idea what that means?

    Problem signature:
      Problem Event Name: BEX
      Application Name: IEXPLORE.EXE
      Application Version: 11.0.9600.18124
      Application Timestamp: 5641278d
      Fault Module Name: StackHash_3475
      Fault Module Version: 0.0.0.0
      Fault Module Timestamp: 00000000
      Exception Offset: PCH_56_FROM_JScript9+0x0001791E
      Exception Code: c0000005
      Exception Data: 00000008
      OS Version: 6.3.9600.2.0.0.256.48
      Locale ID: 1033
      Additional Information 1: 3475
      Additional Information 2: 34752514a8dd4189d94e3646810bc003
      Additional Information 3: 685f
      Additional Information 4: 685f10ab767e718ac6e2929fcc2cf3d9

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    Thursday, December 1, 2016 9:54 AM

All replies

  • Hi,

    The StackHash error occurs when DEP is invoked and has an issue with whatever application you’re trying to run ,The error is related to Data Execution Prevention.

    Firstly, we could try to install updates for the application to ensure that the application is fully compatible with the OS that you are running.

    After that , we may perform a clean boot to narrow down if there are any software confliction.

    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

    http://support.microsoft.com/kb/929135/en-us

    If the error persists, please follow the steps to fix the issue.

    1. Click on the Start menu and then go to the Control Panel.

    2. Click on System Maintenance and then System.

    3. Choose Advanced System Settings.

    4. Under System Properties, select Settings from the Performance section at the top.

    5. Click on the Data Execution Prevention tab.

    6. Select “Turn on DEP for all programs and services except those I select”.

    7. Find the executable file for the application that triggered the error.

    8. Select the application causing the error and click Open to add it to your DEP Exceptions list.

    9. Click OK to save your new settings.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, December 2, 2016 9:27 AM
    Moderator
  • Hi,

    We haven’t heard from you for a couple of days, have you solved the problem? How about the solution we have provided? We are looking forward to your good news.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, December 12, 2016 6:30 AM
    Moderator