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Cookies getting lost in Internet Explorer 11.0.24 and lower versions RRS feed

  • Question

  • We are tracking a user session based on specific cookies once the users moves from http to https pages and back on our website .

    However we are facing this user session getting lost issue on IE 11.0.24 and lower versions . The reason is that while we move across the domains the cookies are getting lost and new session cookies are getting created .

    This is working fine in other browsers and also in IE 11.0.27 .

    While reading more about this issue we found that if we mandate IE to use a single process per tab (by setting TabProcGrowth in IE system registry ) the issue  will get resolved and cookies wont be lost .

    We tried it and it worked for 1 system but its not possible to have it done for all end users of our website who are on the above IE versions .

    Is there any other solution to it or any fix that can be done from IE side as an interim fix to lower versions .

    Thanks

    Monday, March 28, 2016 10:02 AM

Answers

  • Hi,

    On IE11, Windows 10 its

    Tools>Internet Options>Privacy tab, 'Advanced tab', check "Always allow session cookies"....

    (sorry I did not see your IE version numbers at first... I only have access to WinX at the moment. IE update version 11.0.29)

    Can you not update your IE11 deployment to 11.0.27?

    make sure that all of your intranet domains are being mapped to the same IE Security zone (expected intranet) from the File>Properties menu in IE. Inspect the list of domains in your IE Trusted sites lists for intranet domains that have been placed there by mistake.

    Inspect your intranet web page markup for third-party domains such as google urchin tracker or google analytics.... use a server side analytics service like WebTrends instead to stop leaking internal proprietary and personally identifiable information to  third-parties.

    Regards.


    Rob^_^


    Monday, March 28, 2016 11:58 PM
  • Hi,

    In addition, for more about cookies problem, please refer to the link:

    Cookies: frequently asked questions:

    http://windows.microsoft.com/en-us/windows/cookies-faq#1TC=windows-7

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, March 29, 2016 9:42 AM
    Moderator

All replies

  • Hi,

    On IE11, Windows 10 its

    Tools>Internet Options>Privacy tab, 'Advanced tab', check "Always allow session cookies"....

    (sorry I did not see your IE version numbers at first... I only have access to WinX at the moment. IE update version 11.0.29)

    Can you not update your IE11 deployment to 11.0.27?

    make sure that all of your intranet domains are being mapped to the same IE Security zone (expected intranet) from the File>Properties menu in IE. Inspect the list of domains in your IE Trusted sites lists for intranet domains that have been placed there by mistake.

    Inspect your intranet web page markup for third-party domains such as google urchin tracker or google analytics.... use a server side analytics service like WebTrends instead to stop leaking internal proprietary and personally identifiable information to  third-parties.

    Regards.


    Rob^_^


    Monday, March 28, 2016 11:58 PM
  • Hi,

    In addition, for more about cookies problem, please refer to the link:

    Cookies: frequently asked questions:

    http://windows.microsoft.com/en-us/windows/cookies-faq#1TC=windows-7

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, March 29, 2016 9:42 AM
    Moderator
  • Thanks, Microsoft, for breaking that URL. You guys are aces.
    Thursday, February 27, 2020 5:34 PM