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Windows Media Player has stopped working. RRS feed

  • Question

  • Hi, I have a Q6600 with 8GB Ram running Windows Vista Ultimate 64bit. Everything was working fine for about 6months, Then one day I went to start the internet and found IE 7 (32bit) not working. I also tried to play a file with media player & it failed to start. I've managed to get IE back up but have had no luck with the media player. I hadn't added any sofware between everything running fine and not. It comes up with "A problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available." I've sent the Problem Reports & Solutions to Microsoft,  that was over 6 months ago. And had no rply. Below is the "Problem Reports & Solutions".

     

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: wmplayer.exe
    Application Version: 11.0.6001.7000
    Application Timestamp: 47919356
    Fault Module Name: Indiv01.key
    Fault Module Version: 11.0.6000.7000
    Fault Module Timestamp: 46df66d9
    Exception Code: c0000005
    Exception Offset: 000a93bc
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 5129
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

     

    The last 6 months I've been searching for a fix, but no luck. So if anyone could help me a would be very, very greatful.

    Thank You.

    Laurence

    LaurenceHamlin@hotmail.com
    Wednesday, July 2, 2008 1:10 AM

Answers

  • Laurence

     

    See the following website.

     

    Windows Vista media player 11 crash on start - Media Player:
    http://forums.techarena.in/showthread.php?t=928724

     

    That thread has all of the information to fix this problem.

     

    Hope this helps.

     

     

    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Wednesday, July 2, 2008 4:30 PM
    Moderator

All replies

  • Laurence

     

    See the following website.

     

    Windows Vista media player 11 crash on start - Media Player:
    http://forums.techarena.in/showthread.php?t=928724

     

    That thread has all of the information to fix this problem.

     

    Hope this helps.

     

     

    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Wednesday, July 2, 2008 4:30 PM
    Moderator
  • Thank you, it's really great knowing that there is people out there that can and do help. I know you people at Microsoft get a lot of s--t, so i'd like to be one of the ones to say, "THANK YOU", thank you very, very,much, for helping me. Other than this , i've had no problems with Vista (64), love it and can't wait to see what the future holds.

    Cheers, Laurence.

     

    Tuesday, July 8, 2008 3:40 AM
  • Laurence

     

    Thanks for the kind words.

     

    I'm just a volunteer, not a Microsoft emloyee, but I do appreciate them for providing these forums where we can help people.

     

    Take care.

     



    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Tuesday, July 8, 2008 3:50 AM
    Moderator