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Application Hang Event 1002 MS Outlook RRS feed

  • Question

  • The program OUTLOOK.EXE version 14.0.7155.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: ce8

    Start Time: 01d0e5b95ec88ffa

    Termination Time: 140

    Application Path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE

    Report Id: bb2c27fe-51ad-11e5-8231-0013721e3a1d

    Log Name:      Application
    Source:        Application Hang
    Date:          9/2/2015 04:04:27 PM
    Event ID:      1002
    Task Category: (101)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      DELL-380
    Description:
    The program OUTLOOK.EXE version 14.0.7155.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
     Process ID: ce8
     Start Time: 01d0e5b95ec88ffa
     Termination Time: 140
     Application Path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
     Report Id: bb2c27fe-51ad-11e5-8231-0013721e3a1d

    Event Xml:
    <Event xmlns="
      <System>
        <Provider Name="Application Hang" />
        <EventID Qualifiers="0">1002</EventID>
        <Level>2</Level>
        <Task>101</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-09-02T20:04:27.000000000Z" />
        <EventRecordID>244889</EventRecordID>
        <Channel>Application</Channel>
        <Computer>DELL-380</Computer>
        <Security />
      </System>
      <EventData>
        <Data>OUTLOOK.EXE</Data>
        <Data>14.0.7155.5000</Data>
        <Data>ce8</Data>
        <Data>01d0e5b95ec88ffa</Data>
        <Data>140</Data>
        <Data>C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE</Data>
        <Data>bb2c27fe-51ad-11e5-8231-0013721e3a1d</Data>
        <Binary>55006E006B006E006F0077006E0000000000</Binary>
      </EventData>
    </Event>


    Wednesday, September 2, 2015 8:29 PM

Answers

  • Hi ,

    Thank you for your question.

    We could rebuild the outlook profile to check if the issue persist.

    If not, we could re-install outlook or refer to the following link:

    http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook2010-application-hang-event-id-1002/79fcda84-60ad-4403-8f98-587af8eb3bd1 

    If there are any questions regarding this issue, please be free to let me know.

    Best Regard,

    Jim

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    • Proposed as answer by jim-xu Friday, September 11, 2015 5:06 AM
    • Marked as answer by Michael_LS Tuesday, October 13, 2015 2:12 AM
    Friday, September 4, 2015 7:59 AM