Loss of Internet connection RRS feed

  • Question

  • Some of you will probably think this is sheer ignorance, but I don't want to take this to an engineer.
    What piece of hardware in a pc controls communication?  Specifically, the wireless hub and the RJ45 cable are apparently functioning, but they can't call up the Internet. It isn't software, either.
    The machine has a modem, but it hasn't been in use for a year [using broadband] , and all its s/w and addresses are gone.
    Grateful your help.
    • Moved by Daniel Trautman Thursday, March 18, 2010 1:45 AM question regarding communication hardware (From:Microsoft Online: Services Sign In for Windows)
    Wednesday, March 17, 2010 5:34 PM