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Microsoft Project 2013 Standard Slow to open file over WAN RRS feed

  • Question

  • I just closed a support case with Microsoft regarding Project 2013 Standard.  The symptom was that it took over 6 minutes to open a 4MB mpp file over a 2Mbit connection (IPSEC/PPTP/SSLVPN performed similarly).  The MS Project 2007 client took 30 seconds in the same scenario.

    The conclusion of the case was that this is a known bug in the current release of the Project 2013 clients.  I was told that I could not request the hotfix since I didn't have a Premier contract.  They said it would be addressed in a future update.

    Does anyone have a suggestion as to a strategy to get a hotfix request as a medium business customer?

    Thanks,

    George

    Friday, March 1, 2013 8:35 PM

All replies

  • As it is a bug, and there is a hotfix, it will probably be available in the next Cumulative Update. The February one is out, but I don't see a fix for your problem. Wouldn't hurt to install though, regardless. Hopefully the next CU? Go to:

    http://blogs.technet.com/b/projectsupport/ for a regular update of Project Support issues.


    Rod Gill

    The one and only Project VBA Book

    Rod Gill Project Management

    Friday, March 1, 2013 9:49 PM
    Moderator