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Problem with Exchange 2010 EMC Options Missing RRS feed

  • Question

  • I migrated a client's network from SBS2003 to SBS2011 about three months ago. Everything worked well and I set my client up using the Exchange Management Console to manage distribution groups. A week ago a bunch of the options from EMC disappeared, including the ability to create distro lists. I have attached captured two jpgs; what it used to look like and what it looks like now. I haven't tried all that much to solve it because I can't even begin to imagine what could have caused this.

     

    I know I could probably use EMS for most tasks, but EMS is beyond my clients' level of technical understanding and I'm hoping you guys can help me figure out how to get the EMC options back!

     

    http://www.nerdbynight.net/nerdbynight/goodexample.jpg

    http://www.nerdbynight.net/nerdbynight/badexample.jpg

     

    Thanks in advance!

    Monday, April 25, 2011 10:08 PM

Answers

  • Do the accounts logging into the EMC have the appropriate permissions to manage the settings?  EMC will hide options that aren't available based on permissions.  Check the differences between the accounts that you are logging in with.  Organization Management is the highest level AD group and should have access to everything.

    One other option to manage DLs is to use the ECP.  This is a web gui interface.  Usually: https://owa.domain.com/ecp.  If they select Manage Organization, they should see the option to manage DL.  Again, only things that the users have permissions to will show up.


    Tim Harrington | MVP: Exchange | MCITP: EMA 2007/2010, MCITP: Lync 2010, MCITP: Server 2008, MCTS: OCS | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington
    • Marked as answer by Gavin-Zhang Thursday, April 28, 2011 6:03 AM
    Tuesday, April 26, 2011 12:47 AM

All replies

  • Do the accounts logging into the EMC have the appropriate permissions to manage the settings?  EMC will hide options that aren't available based on permissions.  Check the differences between the accounts that you are logging in with.  Organization Management is the highest level AD group and should have access to everything.

    One other option to manage DLs is to use the ECP.  This is a web gui interface.  Usually: https://owa.domain.com/ecp.  If they select Manage Organization, they should see the option to manage DL.  Again, only things that the users have permissions to will show up.


    Tim Harrington | MVP: Exchange | MCITP: EMA 2007/2010, MCITP: Lync 2010, MCITP: Server 2008, MCTS: OCS | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington
    • Marked as answer by Gavin-Zhang Thursday, April 28, 2011 6:03 AM
    Tuesday, April 26, 2011 12:47 AM
  • Hi Betabenji,

    About how to manage the permission for the delegate, please refer to below information:
    http://technet.microsoft.com/en-us/library/dd298183.aspx

    Regards!
    Gavin
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, April 28, 2011 6:11 AM