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FIM alternate approvers based on timeframe RRS feed

  • Question

  • Hi,

    Is it possible in FIM to have alternative approvers and an escalation mechanism if/when approvals are not done within a predefined timeframe.

    Thanks,

    DW

    Monday, February 10, 2014 3:15 AM

All replies

  • We have did something like that, but you have to make whole alternate mechanism - alternate Sets, MPRs, Workflows and also alternate "YourRequest" objects - so let's say:

    1. User creates something and "YourRequest" is created.
    2. You create a set of "YourRequest" objects where "Status" is "Waiting" and "CreatedDate" is over a week. Once "YourRequest" enters this set, there is an MPR (Transition In) which creates a workflow instance which sends a notification to... let's say Manager. And This manager has to be able to change objects in this set -> to approve request.

    So... it is realizable.


    Keep trying

    Monday, February 10, 2014 9:15 AM
  • Will give that a try, thank you Dominik
    Tuesday, February 11, 2014 10:32 PM
  • You can do the same by creating a custom activity in which if the request is not approved within a predefined timeframe then it gets escalated to higher level approver. Please read more for how to make custom activities.

    Thanks,

    Manuj

    • Proposed as answer by Manuj Khurana Tuesday, June 24, 2014 1:15 PM
    Tuesday, March 4, 2014 2:00 PM