Personal-Title not showing in Exchange 2010 RRS feed

  • Question

  • Dear all,

    Our address book template has the Personal-Title attribute shown. This works fine for Exchange 2007 mailbox users and they can see Mr/Mrs/Dr/Prof etc in the address book.

    However, when a mailbox is moved to Exchange 2010 (SP1 RU2 or RU3) the Personal-Title attribute no longer shows in the address book - it is simply empty. This happens for Outlook 2007/2010 and does not matter if Cached Exchange Mode is being used.

    How can this be resolved?



    Wednesday, March 23, 2011 10:22 AM

All replies

  • Are the Exchange 2007 and Exchange 2010 working against the same set of Domain Controllers? I think it might be due to that the attribute personalTitle by default isn't replicated to Global Catalog Servers but you could easily tell it to though.
    Jesper Bernle | Blog: http://xchangeserver.wordpress.com
    Wednesday, March 23, 2011 12:35 PM
  • Are you talking about the details template? You made a cutsomization to the details tamplate in 2007 to show a custom field but not showing when MB's get moved to 2010? I don't recall if the details template carry over, can you open the details template on the 2010 server and see if they show up?
    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Wednesday, March 23, 2011 1:12 PM
  • @Jesper Bernle - all our DCs are also GCs.

    @Jamestechman - Yes, we modified the details template a fair while ago. I thought it might be a case of updating the 2010 template, but as it stands it's identical to the 2007 one. That is, I've opened the Template Editor from a 2007 EMC and 2010 EMC and it's populated with the same information.

    Wednesday, March 23, 2011 1:52 PM
  • @Jesper Bernle - all our DCs are also GCs.

    Sorry to say but you didn't answer my questions;

    1. Are both Exchange Servers working against the same set of DC/GC?
    2. Make sure the personalTitle is marked to be replicated to all GC

    Jesper Bernle | Blog: http://xchangeserver.wordpress.com
    • Proposed as answer by Gavin-Zhang Friday, March 25, 2011 6:26 AM
    • Unproposed as answer by rasobey Friday, April 1, 2011 8:48 AM
    Thursday, March 24, 2011 6:18 PM
  • Hi rasobey,

    Any update for your issue? Jesper's suggestion is good, I would also wait a period of time after the migration for the replication finished.
    How about create a new user to make a test, is the title showed?
    How about recreate a new profile to make a test?


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, March 25, 2011 6:35 AM
  • Sorry Jesper, yes, the 2007 and 2010 servers are talking to the same Global Catalogs (same AD site). I've got my AD guys checking on the replication of that attribute.

    Just for info, the attribute personalTitle is displayed as Personal-Title in both the 2007 and 2010 Address List Template editor screens.

    Wednesday, March 30, 2011 12:48 PM
  • Ok, this attribute was not being replicated to the GCs. Is it confirmed that this is the problem? If so I will mark Jesper's reply as the solution.

    I'm still interested as to why 2007 would work with the attribute NOT being replicated, but this isn't the first thing we've come across where things that would to work suddenly don't for no discernible reason!


    Wednesday, March 30, 2011 1:20 PM
  • I've configured my test domain to replicate the Personal-title attribute to the Gc, it's a single DC that has the GC role, and the title is still not showing up in the GAL of a 2010 user.

    I'm going to contact PSS.

    surely somewhere here must be in a similar situation?!

    Friday, April 1, 2011 8:50 AM
  • Hi,


    I am also facing the same issue in exchange 2010.


    Any resolution / workaround.

    Wednesday, January 18, 2012 9:46 AM
  • Did anyone fount an answer to this question? We are also having the same issue here.

    Friday, September 14, 2012 4:44 PM
  • I am still facing this issue in our new exchange 2010 SP1 servers. Can some one help 

    Thursday, September 27, 2012 3:03 AM
  • Hi,

    I have the same problem. The attribute Personal-Title is set to be replicated to GC, I have added the new field in Details Template (MSX 2010), but this field in Outlook (2007) - GAL - User Properties is  empty.

    Is there any solution?


    Tuesday, March 25, 2014 8:46 AM