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Cant Install Windows Live on 64Bit Professionel - Error code hr:0x80070003 RRS feed

  • Question

  • I recieve this error when i try to install Windows Live Messenger

    Its displayed as an error in Microsoft Visual Studio Runtime.

    Any ideas for solutions?

    Im using Windows 7 Pro 64Bit
    Wednesday, February 17, 2010 8:50 PM

Answers

  • Hi there,

    First of all, please uninstall previous version of Windows Live programs and downloaded the latest version of Live Messenger from the official MSN website. Try the latest stalling files as a test.

    If the install failed, please let me know the exact error in the pop-up window. Is there any file name or message except “Error code hr:0x80070003”

    1.The error can be caused by a bad conflict on Visual Studio Runtime. If an error prevents one of your Windows Live programs from upgrading to the latest version, none of your Windows Live programs will be upgraded.
    Update your computer, if you don’t know whether your computer is up-to-date, please go to Control Panel\System and Security\Windows Update use update automatically.
    If you have installed Visual Studio, you should go to the official website of VS and download the upgrade service pack or update for them:
    http://www.microsoft.com/downloads/en/results.aspx?freetext=visual+studio&displaylang=en&stype=s_basic

    After upgrading, you can try to install as a test.


    2.Please perform the following methods to hopefully fix the issue If the issue persists.
    Run Clean Boot, try to install Live Messenger as administrator
    How to clean boot : http://support.microsoft.com/kb/929135

    Pls let me know the result of the tests.


    If the above suggestions do not work for you, I recommended you to post in the Windows Live Essentials community. Please visit the link below to find a community that will offer the best support.
    http://social.microsoft.com/Forums/en-US/category/windowslive/ ,
    http://windowslivehelp.com/community/

    Good luck!

    Thursday, February 18, 2010 9:33 AM