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windows 7 premium home addition stopped working RRS feed

  • Question

  • Window 7 will start up. but once it does than a pop up appears and it states that windows as stopped working.  I do that restart windows and then I have no way to access anything else on my desktop.  Anyone have any ideas?
    Tuesday, December 7, 2010 1:13 AM

Answers

  •  

    Hi,

     

    Before going any further, I would like to verify what massage on pop up.

     

    This issue can be caused by your profile is broken, I suggest login with Safe Mode to see if the same issue occurs, also create another user and login with it for test:

     

    Create a new user account

    ====================

    1. Click the Start Button, type User Accounts in the start search pane and press Enter.

    2. Click Manage user accounts. 

    3. Click Create a new account, and type the name.

    4. Choose account type as Computer administrator.

    5. Click Create Account.

    6. Log off and log on with the new account.

     

    Furthermore, you can try to perform startup repair:

    1 Restart PC

    2 Press “F8” and select “Repair Your computer”

     

    Try system restore in WinRE:

     

    Load the “Repair your computer” option as you did before and choose System Restore.

     

     

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Wednesday, December 15, 2010 7:02 AM
    Thursday, December 9, 2010 7:52 AM