none
Media Deployment Question RRS feed

  • Question

  • I am trying to do a media deployment using USB 3.0 on an HP Elitebook 840. The deployment only works on one of the USB ports, when I try deploying using one of the other two ports it fails when it tries to apply the image. 

    All USB ports on the laptop are 3.0 and the USB drive is 3.0. Can you let me know why it would fail on two of the USB ports and complete successfully on the 3rd?

    Thanks for you help

    Wednesday, May 13, 2015 2:44 PM

All replies

  • Most likely because the USB 3.0 port is a child device of some internal USB hub.  Can you post BDD.log and setupapi.dev.log to something like OneDrive (with the thumb drive connected to a failing port).

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, May 13, 2015 8:45 PM
    Moderator