No sound from any internet explorer video. Sound card ok. Sound from other sources, CD s , you tube all ok. RRS feed

  • Question

  • Hello; A rare conditon: I cant get sound out of any internet video. sound card is ok. Sound from every other source is ok,,,except from internet explorer videos of any kind.



    Thursday, March 10, 2016 6:59 PM


  • Hi Rolando,

    Based on your description, I want to confirm that which version of Internet Explorer have you used? Have you made any changes before the issue occurred?

    First of all, please make sure that the volume level belonging to Internet Explorer is not set to mute. (Right click Audio icon and choose Volume Mixer)

    The possible cause is that the Flash contents which is cached get corrupted or damaged, preventing audio streaming from working correctly (Most video sharing sites use Flash video technology to deliver video and audio streaming).

    Best Regards,


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    Friday, March 11, 2016 9:51 AM