I am posing this questions at the suggestion of MicrosoftAnswers.
Nature of Event
After Windows Update, the computer boots to a BlackSOD with only the cursor arrow on the screen.
Machine moves through Dell splash page, and Windows splash screen, then a horizontal pink bar and b&w bar flash, followed by black.
I resolve the issue by using the repair disk to return to a state prior to the update install -- System Restore.
Computer
- Dell Inspiron 410 (installed and running since April, 2010)
- Windows 7 Home Premium Product ID: 90359-OEM-8992687-00095
- AMD Phenom II X4 P960, 1.8GHz, Quad Core 2MB
- 8GB DDR3 SDRAM AT 1333MHz - 2X4GB Dual Channel
- ATI Mobility Radeon HD MXM Discrete Graphics Card (latest driver loaded)
No peripherals are plugged in; no cd/dvd in drive; video out is through an HDMI connection to lcd tv; audio out through S/P DIF; mouse and keyboard Perixx Periboard model W8016R (this
has a usb sender, but problem occurs when a mouse and keyboard are directly plugged into unit via usb)
Event Viewer -- ERRORS --ID and Descriptor
0 TOASTER.EXE
3 Windows Activation Technology
5 Kernel General
55 Ntfs
100 Bonjour Service (n.b. I have deleted the Bonjour program, problem still occurs)
513 CAP12
1001 Dhcp-Client
1001 BugCheck
1008 Customer Experience Improvement Program
6008 Event Log
7000, 7001, 7009, 7011, 7026 Service Control Manager
8032 Browser
Windows Update Log
There are no FAILED installed
updates.
Any advice or suggestions would be greatly appreciated.
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