none
email issues

    Question

  • Morning,

    we had a problem with our exchange server as it was giving wrong date and time and emails where been received with a future date (june 2017).

    after sorting out the date and time we are still having problems as the emails which have the future date are being displayed first in the inbox.

    The user has to manually check for new emails issues which is a hustle.

    can anyone please help me with this problem.

    thanks inadvance

    Thursday, March 23, 2017 9:08 AM

All replies

  • Hi Kevin,

    Does the wrong date and time issue happen to all emails send/receive within Exchange server?

    Please check the date and time settings in Exchange server and Domain Controller respectively. Also keep Outlook client closing, only use OWA (Outlook Web App) to send and receive test message, confirm if the issue can be reproduced in OWA.

    If the issue only happens to specific user in Outlook client, please restart Outlook in safe mode to narrow down the third-party add-ins:

    Press Win+R to open Run in Windows, type Outlook /safe, press Enter.


    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, March 24, 2017 7:44 AM
    Moderator