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I have usb troubles RRS feed

  • Question

  • I have windows vista and none of my usb drivers are working they have power but the system cannot find them i have no use of the mouse and try to update the drivers but i keep getting error code 80004002 which i have searched and found out the regsvr32 codes but i cannont run as adminastrator due to the fact i have no mouse and am having to tab and arrow my way through the computer is there anything i can do to get the usb ports working again pleas help

     

     

     

                              thanks

    • Moved by Carey FrischMVP, Moderator Thursday, January 13, 2011 4:23 AM Moved to more relevant forum category (From:Windows Vista Announcements)
    Thursday, January 13, 2011 2:02 AM

Answers

  • As the 80004002 error is related to Windows Updates, download and install the System Update Readiness Tool for Windows Vista and check if all is okay or not.


    Download and run the tool, it will say that it's "installing"...it's actually running the readiness scan at this time so you should let the installation run to completion. The KB article says it will appear to hang at 60% completion and I've observed this as well. Just be patient and let it finish. Let us know the results.


    If this does not solve your problem, please reset windows update components.



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    Thursday, January 13, 2011 2:21 AM