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touch pad sliding not working in windows option RRS feed

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  • Hi,

    Try to update your touchpad driver:

    1. On Start , search for Device Manager, and select it from the list of results. Under Mice and other pointing devices, select your touchpad, open it, select the Driver tab, and select Update Driver. If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions.

    2. If those steps didn't work, try uninstalling your touchpad driver: open Device Manager, right-click (or press and hold) the touchpad driver, and select Uninstall. Restart your device and Windows will attempt to reinstall the driver.

    3. If that didn't work, try using the generic driver that comes with Windows. Here's how: in Device Manager, right-click (or press and hold) your touchpad driver > Update driver software... > Browse my computer for driver software > Let me pick from a list of device drivers on my computer, select HID compliant mouse, select Next, and follow the instructions to install it.

    4. If changing your driver doesn’t help, there may be a problem with the touchpad itself. Contact your PC’s manufacturer for help.

    Best regards,

    Yilia 


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    Friday, July 12, 2019 3:36 AM
    Moderator
  • Kindly go through the following Microsoft troubleshooting guide:

    Fix touchpad problems in Windows 10

    Open Device Manager > Select Touchpad component > Uninstall > Reboot > Let OS detect the hardware > Update the Touchpad driver from the support site of the manufacturer.


    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

    Friday, July 12, 2019 3:59 AM
  • Hi,

    Is there anything I can do for you?

    If you have any problems or concerns, please feel free to post here. 

    Best regards,

    Yilia


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, July 22, 2019 7:53 AM
    Moderator