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Outlook Drag and drop error " connot move the itmes. some items were not copied to the destination folder" RRS feed

  • Question

  • Hi all,

    i am getting below error  ''connot move the itmes. some items were not copied to the destination folder" when a user drag and drop email to the ECM solution (opentext) could you please help to resolve it.

    

    Tuesday, June 20, 2017 8:51 AM

All replies

  • Hi nubzeer,

    Thanks for posting in our forum.

    Then sorry but my knowledge about ECM solution is limited, could you please provide more details about it then we can do further research on this? It would be better that you can share a screenshot related to the issue then our community members can help you better. You may share the image via OneDrive and paste a link here.

    Besides, please have a check to see if the problematic items have large attachments. You may also try to copy and paste items using the Outlook menu choices (right-mouse click, ribbon or menu) and check if there will be any improvement.

    Best regards,
    Yuki Sun


    Please remember to mark the replies as answers if they helped.

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    Wednesday, June 21, 2017 6:12 AM