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Installer crashes with EnterpriseSecurityDW2008.exe RRS feed

  • Question

  • Hello

     

    I am trying to install Forefront Endpoint protection 2010 but experiencing installer crashes with EnterpriseSecurityDW2008.exe.

     

    We are running report server, FEP10 and SQL server on three different servers.

    • Our reports server is running on our SCCM 2007 R3 W2k8 With SQL 2008 reports installed (only the report part) The report database is installed on the SQL server (SCOM) and in the SCCM instance on that server.
    • SQL server W2k8 – SQL 2005 sp4 (named SCOM)
    • FEP 10 server W2K8 R2 (All prerequisites shows as ok according to FEP 10 installer).

     

    The setup account trying to install FEP 10 is the same account used as service accounts for the SQL server instance on the SQL server. It is also used as service account for the report server service.

    The account is local admin on all three servers and member of SMS admins on the conf manager server. It is also sysadmin on the SQL server database instance.

     

    UAC is disabled

    No antivirus

     

    The install log tells me the following

    MSI (s) (94:0C) [05:24:55:338]: Executing op: CustomActionSchedule(Action=RollbackReportsDeployment,ActionType=17665,Source=BinaryData,Target=CAQuietExec,CustomActionData="C:\Program Files\Microsoft Forefront\Forefront Endpoint Protection\ReportsDeploymentTool.exe" -uninstall "Forefront Endpoint Protection_CS1" "http://sccm.company.se/ReportServer/ReportService2005.asmx")

    MSI (s) (94:0C) [05:24:55:338]: Executing op: ActionStart(Name=GenerateOLAP,Description=Creating Microsoft Forefront Endpoint Protection 2010 Data Warehouse,)

    MSI (s) (94:0C) [05:24:55:447]: Executing op: CustomActionSchedule(Action=GenerateOLAP,ActionType=17409,Source=BinaryData,Target=CAQuietExec,CustomActionData="C:\Program Files\Microsoft Forefront\Forefront Endpoint Protection\EnterpriseSecurityDW2008.exe" /srv:SCOM\SCCM /SqlDb:FEPDW_CS1 "/OlapDb:FEPDW_CS1" /reportsUser:"0x010500000000000515000000815f1e6da593e098b2cf338b4a060000" /processingUser:"0x010500000000000515000000815f1e6da593e098b2cf338b4a060000" /groomingUser:"0x010500000000000515000000815f1e6da593e098b2cf338b4a060000" /ovrwrtDb:1)

    MSI (s) (94:68) [05:24:55:478]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIBF3D.tmp, Entrypoint: CAQuietExec

    CAQuietExec: 

    CAQuietExec:  ?????????? ???????????????????????????????????????????????????????????????????????????????????????????????????????4????????????????????????????????????????????????????????????????????Å?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????>?????????????????????????????????????????????????????????????????????????????????????????

    CAQuietExec: 

    CAQuietExec:  Error 0xe0434f4d: Command line returned an error.

    CAQuietExec:  Error 0xe0434f4d: CAQuietExec Failed

    CustomAction GenerateOLAP returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

     

     

    I have tried the solution in the link below but it does not work http://social.technet.microsoft.com/Forums/lv-LV/FCSNext/thread/9533a6cc-08f9-454f-98f9-843ca076160b


    Kind Regards, Mattias
    Monday, March 14, 2011 8:26 AM

Answers

  • Hi,

    Thanks for the post.

    Please try to install FEP2010 in Clean Boot Mode for test.

    Clean Boot

    =============


    Let's disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:  


    1. Click "Start", go to "Run", and type "msconfig" (without the quotation marks) in the open box to start the System Configuration Utility.
    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
    3. Click the "Startup" tab, click "Disable All" and click "OK".
    4. Click "OK" to restart your computer to Selective Startup environment.
    5. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.
    6. Check whether or not the issue still appears in this environment.  


    Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We may still manually run these programs later.

    Does it work?

    If not, please collect the FEP2010 Installation log, then upload it to this link http://windowslive.com/online/skydrive  and let me know the download link.

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Miles Zhang Monday, April 11, 2011 3:04 AM
    Tuesday, March 15, 2011 8:18 AM
  • Hi,

    Thanks for the post.

    The error 0xe0434f4d indicates that it is an exception from the CLR.

    In this case, please try to remove .Net Framework V3.5 SP1 and then reinstall it again.

    You could find more about how to remove  .Net Framework V3.5 SP1  by visiting http://blogs.msdn.com/b/astebner/archive/2008/08/01/8803442.aspx

    Thanks,

    Miles


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Miles Zhang Monday, April 11, 2011 3:04 AM
    Monday, April 11, 2011 3:04 AM

All replies

  • Hi,

    Thanks for the post.

    Please try to install FEP2010 in Clean Boot Mode for test.

    Clean Boot

    =============


    Let's disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:  


    1. Click "Start", go to "Run", and type "msconfig" (without the quotation marks) in the open box to start the System Configuration Utility.
    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
    3. Click the "Startup" tab, click "Disable All" and click "OK".
    4. Click "OK" to restart your computer to Selective Startup environment.
    5. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.
    6. Check whether or not the issue still appears in this environment.  


    Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We may still manually run these programs later.

    Does it work?

    If not, please collect the FEP2010 Installation log, then upload it to this link http://windowslive.com/online/skydrive  and let me know the download link.

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Miles Zhang Monday, April 11, 2011 3:04 AM
    Tuesday, March 15, 2011 8:18 AM
  • Hello

     

    Sorry, your suggestion did not work, I am still getting the same installer crash.

    I uploaded the install log and the prereq log.

     

    Which can be downloaded from here

    http://cid-f8359eb5b20f2dd7.office.live.com/self.aspx/.Documents/FepReport^_Install%20log.txt

     


    Kind Regards, Mattias
    Tuesday, March 15, 2011 9:17 AM
  • Hi,

    Thanks for the post.

    The error 0xe0434f4d indicates that it is an exception from the CLR.

    In this case, please try to remove .Net Framework V3.5 SP1 and then reinstall it again.

    You could find more about how to remove  .Net Framework V3.5 SP1  by visiting http://blogs.msdn.com/b/astebner/archive/2008/08/01/8803442.aspx

    Thanks,

    Miles


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Miles Zhang Monday, April 11, 2011 3:04 AM
    Monday, April 11, 2011 3:04 AM
  • Did you ever get this working?

    I have this (or at least, very simliar looking issue) and would love to know if you've managed to fix it or not. Uninstalling and reinstalling .net framework 3.5 SP1 didnt work for me :(

    Here's my thread for your info:

    http://social.technet.microsoft.com/Forums/en-US/FCSNext/thread/14deaf1e-f722-454a-8790-eafddc5823a6

    Has been quite the waste of time having spent most of this week thanks to this oddity (buggy installer) :(

    Cheers


    Nathan H ICT Messaging & Security Development Officer - CCC (gov)
    Friday, November 11, 2011 8:07 AM